Technical Customer Support Engineer Jobs in New York, NY

Unlock potential by leading the transformation of contact center operations through strategic assessment, future-state modeling, and implementation roadmaps. Drive efficiency, enhance customer experie...

Shape the future of security initiatives by driving technical direction across teams. Own architectural decisions, lead complex projects, mentor engineers, and align security strategy with business go...

Lead the design of scalable Q2C platforms and CLM solutions, optimizing operations through Salesforce and cross-functional collaborations to enhance user journeys, compliance, and system health, drivi...

Join us to enhance client experiences by leading technical integrations, providing solutions, and collaborating with stakeholders. Your expertise will drive project success and improve operational eff...

Join a dynamic team as you provide essential support in FX and eTrading environments. Play a key role in troubleshooting trade issues and enhancing system processes while collaborating with traders an...

Join us to drive impactful change through innovative AI solutions, collaborating with teams to implement strategies that enhance learning and knowledge access. Your expertise will be vital in managing...

Champion transformative customer engagements by driving successful software implementations, aligning solutions to strategic goals, and enabling impactful adoption across enterprise accounts...

Transform digital application support by leading operations and driving continuous improvement. Leverage expertise in problem management and cloud infrastructure to ensure system reliability, enhance...

Transform government technology by leading the strategy and execution of a data-driven product suite. Engage with customers to enhance their workflows and internal operations, driving measurable outco...

Unlock potential by building AI-driven music production features end-to-end. Join a dynamic team to shape audio ML experiences that empower creators, ensuring quality while moving quickly from concept...

Invent innovative HVAC solutions and drive significant engineering projects. Collaborate across disciplines, conduct site assessments, and ensure regulatory compliance while fostering safe working pra...

Accelerate technical community engagement through mentorship and strategic development in robotics and AI. Collaborate with partners and optimize workflows, driving innovation in hackathons and educat...

Accelerate data capabilities by designing and managing large-scale data pipelines, shaping architecture, and driving the technical vision for a robust data ecosystem that supports analytics and AI wor...

Drive engineering excellence across HVAC and industrial systems, integrating diverse mechanical design requirements. Collaborate with multidisciplinary teams to optimize performance and ensure adheren...

Discover a dynamic role driving sales in the enterprise security market, spearheading new business initiatives with Fortune 500 clients while leveraging technical acumen to present tailored solutions...

Champion a transformative benefits experience, leading strategy and execution to simplify and enhance how users access and utilize their healthcare benefits, while collaborating with cross-functional...

Transform the content metadata ecosystem by designing and enhancing backend systems that elevate content discovery and personalization across diverse platforms, driving innovation in data-driven exper...

Transform data solutions by being the GCP platform expert. Partner closely with engineers to ensure compliance with standards. Manage features, track metrics, and enhance governance while driving inno...

Analyze and lead offensive security efforts to enhance application resilience. Collaborate with teams across the organization to improve detection and response, leveraging both traditional techniques...

Engineer robust real-time systems for processing location signals, integrating geographic data and optimizing bid strategies. Collaborate with cross-functional teams to enhance ad targeting precision...

Empower GTM teams by building comprehensive training programs and documentation that enhance product understanding and ensure readiness for customer interactions, driving successful customer outcomes...

Join a dynamic team to provide expert technical support across various platforms, enhancing user experiences and resolving issues effectively while collaborating with diverse departments in a fast-pac...

Drive technical support and customer service excellence for end-users. Manage queries related to Windows, Mac, mobile devices, and various application support. Collaborate with team to ensure effectiv...

Lead a talented Data Platform team to shape and execute strategic data initiatives, ensuring optimal performance and collaboration across various business units. Drive enhancements in data operations...

Innovate large-scale backend systems to ensure precise money movement, leveraging both traditional and crypto platforms. Collaborate seamlessly with diverse partners to enable Ramp's rapid growth and...