Technical Customer Support Engineer Jobs in New York, NY

Lead the development of a research-driven marketing strategy that showcases AI and data security expertise. Collaborate with teams to create impactful content, drive market presence, and establish aut...

Elevate the quality and effectiveness of technical content by managing its lifecycle, ensuring accuracy, and leveraging AI tools to enhance self-service support. Collaborate with experts to optimize k...

Lead the charge in a high-impact Growth team, managing and mentoring engineers, optimizing delivery, and driving product strategy to enhance customer acquisition and engagement efficiently...

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

Empower growth by driving partner sales and co-sell execution across territories. Leverage strategic relationships and cloud solutions to achieve revenue targets while maintaining pipeline discipline...

Partner with us to drive innovation as you build and scale AI systems, collaborating with cross-functional teams to transform complex challenges into reliable production solutions that enhance user ex...

Optimize data collection and analytics frameworks, empowering teams to self-serve insights. Lead a data engineering team to enhance telemetry tools, ensuring data quality and accessibility for informe...

Transform data analytics by building robust frameworks and tools that empower teams to independently analyze telemetry and product data, ensuring high-quality insights and operational stability across...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Advance the future of cloud contact centers by developing scalable, resilient systems. Collaborate with senior leaders to innovate and solve complex engineering challenges while maintaining a strong c...

Elevate the developer experience by building and enhancing APIs, documentation, and integration tools. Collaborate with cross-functional teams to deliver reliable, user-friendly solutions that empower...

Transform product development by collaborating with suppliers to optimize optical components. Drive quality and efficiency in manufacturing processes while ensuring seamless integration of technology...

Empower teams by supervising Tier I Knowledge Center agents, ensuring outstanding support for external users. Your leadership will drive performance, manage escalations, and improve service excellence...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Unlock potential by driving cybersecurity solutions and engaging customers. Partner with cross-functional teams to enhance security journeys, demonstrate platform value, and influence enterprise outco...

Optimize outbound strategies and systems to drive engagement with mid-market executives. Manage campaign pipelines, CRM, and measurement tools to enhance performance and achieve targets. Lead initiati...

Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...

Discover a pivotal role in shaping the future of our engineering function. Lead a small team to enhance our GTM engine, integrating product and marketing efforts while driving innovation in technology...

Champion the development of a new engineering function, shaping technical strategy and building dependable systems. Collaborate across teams to enhance GTM workflows and leverage AI for improved outco...

Optimize laboratory operations by managing equipment, ensuring compliance, and facilitating safety protocols. Collaborate with engineering teams to enhance testing efficiency and maintain a secure, or...

Elevate quality and automation efforts for enterprise deployments. Collaborate with customers and engineering to develop a robust QA function using agentic tooling, ensuring consistent environments an...

Shape the future of cybersecurity by leading product marketing initiatives that bridge product, sales, and market needs. Drive go-to-market strategies, create compelling narratives, and empower teams...

Join a team that's driving innovation in technology solutions for R&D. Lead a skilled group of engineers in developing and managing digital products, ensuring compliance and excellence while collabora...

The Professional Services Consultant at Mindtickle is responsible for delivering solutions to customer enablement challenges using the Mindtickle SaaS platform. This role involves project management...

Drive the evolution of Cyber Defense by engineering and automating security operations, enhancing incident response, and maintaining enterprise security platforms to ensure robust protection and swift...