Technical Customer Support Engineer Jobs in Cambridge, MA

Make your mark at the forefront of technical delivery, leading complex deployments and strategies for customer success in API Management and cloud-native environments to drive meaningful business outc...

Engage in the design and implementation of Genesys Cloud solutions, providing expert technical support and configuration across telephony, routing, and integrations, while ensuring alignment with busi...

Join a team that's focused on maintaining and enhancing network infrastructures while overseeing multiple venues. You'll play a crucial role in ensuring efficient hardware deployments and security sys...

Engage with customers to deliver robust technical guidance for test and measurement solutions. Collaborate with sales and R&D teams, troubleshoot issues, and enhance customer satisfaction across the L...

Unlock potential by engineering and supporting enterprise printing infrastructure within a large-scale environment, ensuring secure and reliable services while collaborating with cross-functional team...

Transform operational efficiency by developing scalable automation workflows and integrating technical solutions to enhance reporting and support the proactive management of program initiatives across...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Shape transformative customer integrations by connecting scientific workflows and scaling internal engineering products. Collaborate with clients and teams to enhance APIs, drive projects, and continu...

Unlock potential by leading technical marketing initiatives that define market narratives. Collaborate with cross-functional teams to translate technical depth of the platform into compelling content...

Bring your expertise to develop and support a dynamic cloud-based SaaS application, focusing on delivering high-quality software in a fast-paced Agile environment while contributing to open source pro...

Provide hands-on IT support while enhancing your technical skills. Manage user requests, troubleshoot systems, maintain hardware, and ensure security in a dynamic biotechnology setting for an innovati...

Elevate your career by designing and securing cloud network infrastructures. Collaborate with cross-functional teams to implement scalable solutions and maintain secure connectivity for critical busin...

Lead the charge in driving growth by securing new power supply opportunities and enhancing customer relationships across the New England region, combining technical expertise with innovative business...

Build engaging technical learning experiences for customer-facing teams. Collaborate with cross-functional partners to translate technical concepts into effective training materials, enhancing team re...

Join a team dedicated to redefining cybersecurity. As an Enterprise Sales Engineer, optimize customer relationships by translating complex security concepts into actionable insights and support enterp...

Elevate technical support in healthcare IT by troubleshooting, resolving issues, and enhancing support processes. Collaborate with cross-functional teams to ensure quality service and optimize user ex...

Join a team that's committed to driving data-led change and high-performance culture. Lead, coach, and scale processes for technical account management, ensuring impactful strategies and collaborative...

Transform your career by designing and securing robust cloud network infrastructures. Collaborate cross-functionally to tackle challenges and enhance connectivity for critical workloads in dynamic env...

Lead the charge in compliance-focused software development for federal clients. Collaborate with a supportive team to build secure product features in a regulated environment, ensuring seamless experi...

Solve complex technical challenges as you provide elite support for a cutting-edge web application, ensuring seamless integration with the Epic EMR and optimizing user experience through rigorous appl...

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

Manage high-quality remote support for diverse imaging modalities, ensuring rapid issue resolution in a 24/7 environment. Leverage troubleshooting expertise and collaborate cross-functionally to excee...

Build your career with a dynamic role managing voice and data networks. Analyze system performance, forecast bandwidth needs, and lead engineering projects with hands-on responsibilities in a collabor...

Unlock the potential of network efficiencies by leading collaborative planning solutions. Drive revenue growth and operational excellence while fostering partnerships across teams and vendors. Focus o...

Unlock your potential by driving quality initiatives that enhance product reliability and compliance. Collaborate with cross-functional teams to ensure engineering excellence in a dynamic, supportive...