Technical Customer Support Engineer Jobs in Cambridge, MA

Join the charge in building a robust field service function, overseeing installations, troubleshooting transformers, and enhancing customer relationships as we expand our power infrastructure solution...

Transform security practices as you build and manage infrastructure and application security at scale. Collaborate with engineering teams to implement tooling, respond to incidents, and secure systems...

Elevate your career by designing resilient hybrid-cloud solutions. Collaborate with teams to enhance operational excellence and automation across Azure, AWS, GCP, and VMware environments while automat...

Advance your career by leading global customer operations, enhancing processes, and building high-performing teams to deliver exceptional customer experiences. Drive operational excellence in a transf...

Support the sales process by designing complex solution architectures and ensuring successful deployments. Collaborate with engineering, sales, and customer success teams to develop playbooks and enha...

Unlock potential by leading innovative solutions for cutting-edge AI acceleration. Drive strategic customer engagements, optimize performance, and co-develop industry-leading applications within a fas...

Lead the charge in enhancing global reliability and maintenance excellence. Drive strategy, governance, and performance to optimize asset management across the Clinical Trials Division's international...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Optimize lab infrastructure by designing, deploying, and maintaining critical systems. Collaborate with engineering teams to enhance productivity through effective server, storage, and networking mana...

Drive impactful lab operations by maintaining and configuring server and storage infrastructure, ensuring security compliance, and automating processes to support engineering teams in a high-paced env...

Lead the charge in innovating and developing cutting-edge Cisco hardware solutions, driving cross-functional collaboration to enhance product quality and user experience while adhering to industry sta...

Lead the charge in enhancing customer success through strategic post-sales management, technical oversight, and executive relationship building for high-value accounts to drive retention and optimal p...

Lead customer-focused initiatives in designing and supporting advanced aircraft cabin systems, translating technical requirements into effective solutions while ensuring seamless customer engagement a...

Empower customer success by delivering platform services across defense, aerospace, and commercial sectors through Python automation, database management, and API integration within secure environment...

Unlock new business potential as a trusted advisor, guiding technical sales from discovery to solution design while aligning cybersecurity innovations to client needs and demonstrating impactful outco...

Advance product performance and reliability through comprehensive support of mechanical engineering lifecycle, emphasizing troubleshooting, continuous improvement, and cross-team collaboration in dive...

Partner with us to drive enterprise growth through technical strategy, ownership of pre-sales cycles, and development of repeatable processes. Be a key player in shaping strategies that resonate with...

Join a team that's pioneering the integration of 4G EPC and 5G Core network solutions. Drive innovative deployments, optimize configurations, and ensure seamless operational performance in dynamic env...

Engage in a technical Customer Success role managing key enterprise accounts. Drive outcomes through product expertise, integration support, and strategic advisory, collaborating across teams to ensur...

Contribute to enterprise voice solutions by designing, implementing, and troubleshooting telephony systems while ensuring compliance with military standards and enhancing operational efficiency across...

Champion a talented team as an Applications Engineering Manager, bridging technical expertise with leadership. Drive customer success and elevate projects through hands-on guidance, while fostering a...

Champion complex technical sales engagements while collaborating with enterprise teams to deliver data protection solutions. Lead technical discussions, support client presentations, and foster strong...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Inspire change by leading complex integrations for strategic customers. You'll collaborate cross-functionally to design solutions that connect diverse systems and enhance client operations, ensuring s...

Accelerate adoption of advanced robotics solutions globally. Collaborate with partners, customers, and teams to drive technical onboarding, enhance products, and create effective resources for diverse...