Technical Customer Support Engineer Jobs in Cambridge, MA

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

Accelerate your career as a Principal Data Engineer, leading the design and development of innovative data pipelines while mentoring a skilled team to achieve scalable data infrastructure aligned with...

Elevate security measures for AI/ML systems by executing high-impact strategies, enhancing organizational capabilities, governing safe AI adoption, and mentoring teams in risk mitigation across all de...

Tackle facility engineering challenges by ensuring optimal performance of systems in laboratory and manufacturing settings. Oversee maintenance, troubleshooting, and documentation to promote operation...

Drive the integration of advanced networking solutions by leading cross-functional teams to develop scalable and reliable hardware systems in a fast-paced environment, ensuring optimal performance and...

Join our team to develop an advanced SDK framework for GitLab Duo, focusing on TypeScript to craft innovative client solutions in a collaborative and remote environment. Lead architecture decisions an...

Drive impactful electrical systems design while collaborating with a diverse team. Evolve from basic assignments to complex projects, ensuring quality and efficiency through robust communication and i...

Champion differentiation in a fast-paced tech environment as you masterfully translate complex products into clear buyer value. Drive continuous messaging evolution with in-depth market research while...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Lead the charge in shaping employee listening initiatives across the organization. This role ensures coordinated execution of surveys and listening programs, fostering a positive employee experience w...

Pioneer product strategies and lifecycle management in optical communications, ensuring market alignment and profitability. Engage cross-functionally to drive product success and support global growth...

Manage SAP security and access controls for S/4HANA, ensuring compliance and optimization. Collaborate with teams to design secure solutions, enhance role architecture, and leverage automation in secu...

Drive the transformation of data infrastructure, creating AI solutions and data products that empower marketing and sales teams to make data-driven decisions for impactful revenue performance...

Optimize our infrastructure and developer experience by shaping, building, and improving automation and tooling. Collaborate with teams to enhance operational excellence, ensuring fault-tolerance and...

Lead human-centered design initiatives, collaborating with diverse teams to enhance user experiences. Conduct research and usability tests to develop intuitive software solutions that align with safet...

Create impactful solutions for IoT devices by leading initiatives across the full stack, from frontend to cloud infrastructure. Drive architectural decisions while enhancing developer experience and m...

Lead the charge in executing dynamic field events across North America. Collaborate with sales teams to create impactful strategies that drive pipeline growth, ensuring flawless execution and attentio...

Champion customer success by managing post-sale relationships, driving adoption and engagement, and ensuring value realization for commercial clients. Collaborate cross-functionally to enhance the pro...

Elevate your impact as you design and build real-time event-driven systems that revolutionize how pentest data is processed, transforming customer insights into immediate actions and shaping the futur...

Lead a dynamic engineering team driving innovation in a platform for self-care businesses. Foster a culture of excellence, ensuring timely delivery of high-impact projects while managing team growth a...

Join us to innovate AI solutions that enhance operational workflows and deliver enterprise-wide value. Impact various domains by translating complex needs into agentic AI applications that drive busin...

Join our dynamic team to develop cutting-edge AI tools that enhance engineer workflows. Drive innovation through collaboration, shaping internal standards, and building a reliable platform that empowe...

Empower your career by joining our global security team, providing technical support and proactive solutions to enhance customer security postures through timely issue resolution and innovative securi...

Elevate security measures by designing and developing crucial security protocols for content delivery systems, impacting Netflix's streaming services and infrastructure across the globe. Collaborate w...

Shape the future of enterprise governance by managing Microsoft 365, Power Platform, and Fabric controls. Translate complex technical requirements into accessible services while collaborating with sec...