Technical Customer Support Engineer Jobs in Cambridge, MA

Empower operational excellence by liaising between teams to analyze and resolve complex technical issues, enhancing data platform performance and driving process improvements for business stakeholders...

Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...

Elevate your engineering skills by bridging design and manufacturing, ensuring efficient assembly and scalability for innovative products. Collaborate across teams to drive DFM and enhance product qua...

Elevate our regional service operations by leading a dedicated team of field service engineers to enhance customer satisfaction, drive revenue growth, and ensure compliance while delivering top-notch...

Engage as a strategic leader, transforming escalation management into a proactive force for excellence and customer satisfaction, mentoring your team to elevate their analytical capabilities while dri...

Architect secure, scalable cloud solutions on Google Cloud Platform for federal workloads. Leverage expertise in compliance, DevSecOps, Kubernetes, and Infrastructure as Code to innovate enterprise en...

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

Reimagine network functionalities by leading software engineering projects that enhance scalable systems. Collaborate cross-functionally, oversee design phases, and ensure high-quality software releas...

Elevate customer satisfaction by performing preventative maintenance and basic repairs on medical equipment. Collaborate with experienced engineers to ensure optimal healthcare delivery and compliance...

Contribute to system quality by executing test cases, analyzing requirements, and validating functionality to ensure compliance and stability in a fast-paced environment. Collaborate with teams to enh...

Build innovative building automation systems in a fast-paced, remote environment. Lead design projects while mentoring junior engineers, collaborating with diverse teams to ensure high-quality deliver...

Transform your career with a key role in a dynamic engineering team, where you'll drive the development of cutting-edge software solutions, implement AI-first engineering practices, and enhance produc...

Drive customer success by leading technical engagements and crafting tailored data center solutions for strategic clients. Collaborate across teams to ensure seamless communication and project deliver...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Drive reliability and performance as a Senior Lead Site Reliability Engineer, enhancing our production systems via AI-driven automation, AWS infrastructure, and observability. Collaborate with diverse...

Shape the future of our cloud infrastructure by enhancing performance, automating workflows, and ensuring security compliance, while collaborating with global engineering teams on scalable, innovative...

Develop and maintain network automation tools, ensuring 24x7 connectivity across datacenters and hybrid environments. Drive automation, enhance security, and resolve connectivity issues in a collabora...

Lead the charge in designing data center electrical systems, overseeing multiple concurrent projects and collaborating with cross-functional teams to ensure reliability, efficiency, and safety in cons...

Transform client satisfaction through expert network engineering solutions, taking ownership of project engagement and Level 1 escalations, while contributing to client architecture design and operati...

Elevate your career by owning the technical support and continuous improvement for advanced robotic systems, driving innovation and efficiency in design. Collaborate with cross-functional teams to enh...

Elevate your career by driving technical wins through enterprise deals, engaging with clients post-sale, and collaborating across teams to ensure outstanding service and competitive displacement in la...

Serve as the primary technical leader in customer engagements, advising on application fit and showcasing platform advantages to maximize adoption and success while fostering strong technical relation...

Join us to shape the future of technical automation by developing robust workflows and integration strategies that enhance efficiency, reduce manual effort, and accelerate delivery across systems and...

Innovate customer engagement by leveraging technical account expertise to enhance data-driven solutions, driving strategic insights and competitive value across diverse teams while ensuring optimal cl...

Join a dynamic team to architect and implement advanced contact center solutions across multiple platforms, with a focus on AI integration. This senior role involves client engagement and ownership of...