Technical Customer Support Engineer Jobs in Cambridge, MA

Unlock customer satisfaction by delivering expert technical support and solutions, enhancing service through collaboration and training. This role is pivotal in managing client requests and ensuring s...

Unlock growth as you support partners in deploying innovative robotic integrations. Leverage your robotics expertise to drive quality, resolve technical escalations, and elevate our partner network, e...

Champion customer relationships post-sale, ensuring maximum value, retention and growth for Enterprise accounts through effective onboarding, insights-driven account management, and collaboration with...

Elevate talent acquisition at a dynamic tech company by leading comprehensive recruiting strategies, collaborating with cross-functional teams, and enhancing candidate experiences to drive sustainable...

Drive the development and implementation of innovative firmware solutions while collaborating with cross-functional teams. Utilize your expertise to enhance product performance and contribute to compl...

Shape the future of bioprocess development by executing cell culture studies, analyzing data, and collaborating across teams to innovate scalable workflows and enhance customer programs while driving...

Optimize enterprise infrastructure projects by executing designs, conducting tests, and ensuring handoffs. Collaborate closely with architects and project managers while demonstrating strong communica...

Elevate project engineering excellence by providing technical guidance, support, and mentorship, driving the successful execution of immersive audiovisual installations while ensuring alignment with p...

Unlock your potential as a Mechanical Principal Engineer, leading technical resolutions for complex AI systems. Drive customer success through innovative cooling solutions and collaborate across teams...

Drive security engineering initiatives by developing solutions for vulnerabilities and system constraints while fostering relationships with stakeholders to achieve consensus and drive positive outcom...

Drive customer success by managing deployment of IoT solutions for enterprise clients. Collaborate across departments to ensure smooth onboarding, enhance product adoption, and foster long-term client...

Help us inspire trust and security in our customers by showcasing expert solutions in endpoint protection, collaborating closely with sales to ensure technical excellence and strengthen our market pos...

Shape the future of security by owning and enhancing cloud and application safety. Leverage AI to automate threat detection, manage incidents, and secure corporate environments while collaborating acr...

Join our dynamic marketing team to drive impactful go-to-market strategies for engineering simulation software. Leverage your technical background to craft compelling messaging and content that resona...

Shape the future of enterprise data protection by leading technical sales cycles for a cloud-native platform. Collaborate closely with sales specialists and product management to drive solutions tailo...

Drive customer satisfaction by evaluating, diagnosing, and repairing complex biomedical equipment, while collaborating with hospital staff to ensure service excellence and compliance with policies and...

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

Shape the future of IT/OT engineering by designing, implementing, and securing converged environments for clients in Life Sciences and Critical Infrastructure while mentoring junior engineers and enha...

Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...

Contribute to cutting-edge threat intelligence by transforming research outputs into actionable production artifacts. Collaborate with cross-functional teams to enhance security detection systems and...

Shape the future of our infrastructure as you enhance reliability and performance while collaborating with engineering teams. Empower our tech organization to deploy new features effectively by utiliz...

Drive operational excellence and reliability across our product portfolio, leading SRE and QA teams while defining strategy, metrics, and incident management. Collaborate with engineering and security...

Empower customer success by resolving complex technical challenges and enhancing service delivery. Lead and coach a skilled team while ensuring high standards in equipment maintenance and customer com...

Transform the future of command-and-control capabilities by leading network engineering, integrating SD-WAN, advancing cloud architecture, and ensuring secure, scalable solutions across various classi...

Drive operational excellence and transformation by leading high-performing teams, championing change, and fostering a customer-focused culture. Empower employees through coaching and data-driven decis...