Technical Customer Support Engineer Jobs in Cambridge, MA

Unlock potential by leading the design and implementation of AI systems that streamline engineering workflows and enhance productivity across product teams. Thrive in a collaborative, remote environme...

Empower engineering teams by architecting AI infrastructure and tools. Lead high-impact projects by designing internal APIs, developer platforms, and CI/CD systems to enhance product development effic...

Explore a pivotal Sales Engineer role, driving data architecture solutions and enhancing product strategy. Collaborate closely with sales and product teams to optimize customer experiences with NX1's...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join our team to advance quality engineering efforts, ensuring compliance with AS9100 and ISO9001 standards while driving improvements across processes and vendor performance. Help us maintain excelle...

Lead AI security initiatives to enhance and innovate protection measures, conduct assessments, and collaborate cross-functionally. Drive the creation of robust architectures for secure AI systems whil...

Join our team as a Customer Quality Engineer to enhance customer satisfaction through proactive quality management, technical expertise, and collaboration with cross-functional teams. Drive improvemen...

Shape the future of cloud infrastructure by collaborating with a dynamic team. Develop scalable environments, automate solutions, and enhance system capabilities in a remote-first environment, driving...

Lead and develop a team of Applications Engineers while tackling complex automation projects. Balance hands-on engineering tasks with team management, ensuring high-quality customer engagements and ef...

Unlock the potential of innovative data center networking solutions. As a Senior Technical Marketing Engineer, you'll drive content creation and field enablement, bridging engineering and marketing to...

Join us to drive customer success by expanding platform adoption and ensuring clients achieve their automation goals. Collaborate with teams to foster relationships and deliver solutions that unleash...

Join a team that's redefining healthcare integrations by delivering innovative data solutions. As a key contributor, you'll shape technical strategy and drive complex projects that enhance patient car...

Join a dynamic team to influence product development, ensuring market success through user-centric solutions and technical expertise in semiconductor testing and automated test equipment...

Engage in a dynamic role where you'll lead product development efforts, ensuring technical success through collaboration with engineering and cross-functional teams, ultimately driving innovative solu...

Transform the banking landscape by driving sales success and building key relationships. Utilize your expertise to develop strategic solutions that meet client needs while achieving ambitious sales ta...

Join a team that's redefining routing and service experiences by leading backend engineering initiatives for intelligent support infrastructure, ensuring high availability and customer satisfaction ac...

Join a team that's redefining technical sales in the renewable energy sector. You will support customers in optimizing solutions, ensuring seamless product integration, and contributing to sustainable...

Join a team that's transforming high-performance testing solutions for precision analog and mixed signal products. Collaborate closely with skilled engineers to develop effective test strategies, ensu...

Unlock potential by designing and implementing advanced network solutions, collaborating with teams to drive projects, and enhancing methodologies. Play a crucial role in maintaining network documenta...

Transform technical project management in cloud environments by overseeing workspace provisioning and automation. Collaborate with engineers and data SMEs to deliver secure, efficient solutions that e...

Transform customer success by optimizing technical launches in a fast-paced creator platform. Guide creators through smooth app development processes, ensuring quality and reliability as they scale th...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Help us deliver exceptional service and support for high-profile cooling product installations, ensuring customer satisfaction through effective start-up, technical support, and team leadership in a d...

Join a team that's pioneering AI-driven solutions in SRE. You'll engage deeply with complex customer environments, ensuring successful deployments and enhancing operational performance while shaping p...

Lead the development of compelling product messaging and GTM strategies that drive customer engagement and differentiate our web application firewall solutions. Collaborate cross-functionally to enabl...