Technical Customer Support Engineer Jobs in Cambridge, MA

Engage in pivotal App Dev & Support operations to provide technical solutions, manage issues, and enhance public health technology systems while collaborating across teams to support strategic health...

Help us ensure quality for medical devices by leading investigations and compliance initiatives while collaborating with diverse teams to drive continuous improvement and maintain high standards in pr...

Accelerate progress at real-time software systems through CI/CD practices, ensuring seamless integration and deployment of embedded systems. Collaborate closely with cross-functional teams to enhance...

Join a team that's transforming robotics by building and managing robust hybrid infrastructures for next-gen automated systems, pioneering scalable cloud solutions while ensuring system reliability an...

Shape the future of customer engagement by providing technical expertise and guidance that enhances the adoption and effectiveness of GitLab across diverse workflows through interactive support and st...

Join a dynamic team to optimize lean manufacturing processes and enhance production efficiency in engineered-to-order valve manufacturing, driving quality and cost improvements through continuous inno...

Shape the future with hands-on system integration and technical leadership. Drive operational excellence, support cloud solutions, and mentor teams as you tackle complex challenges in a fast-paced env...

Grow your career with a pivotal role focused on identity management and endpoint security in lab environments. Leverage your expertise in Active Directory, security protocols, and scientific data syst...

Join a team that's committed to delivering exceptional field support and preventative maintenance, enhancing customer satisfaction through effective communication and service excellence in dynamic env...

Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...

Tackle complex technical issues as a key support engineer, blending customer interaction with hands-on problem-solving. Drive significant improvements by diagnosing and resolving issues, while collabo...

Transform customer success by bridging technology and business needs. Leverage deep product knowledge to guide mid-to-upper-market clients in AI and analytics adoption, ensuring engagement and strateg...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Unlock potential by designing innovative automation solutions that enhance operational efficiency and support experiences. Collaborate with teams to build prototypes and integrate technologies, drivin...

Lead customer escalations and optimize thermal infrastructure for high-density AI systems. Collaborate with cross-functional teams to enhance product reliability and performance, driving success in de...

Pioneer seamless deployment and lifecycle support for high-density AI systems, resolving complex escalations and driving continuous improvements in liquid cooling technologies, while leading cross-fun...

Shape the future of IT service delivery by providing expert Tier 2 support for international and domestic customers, troubleshooting complex issues, ensuring compliance, and enhancing infrastructure d...

Join a team that's driving innovation in the federal market by translating complex requirements into impactful narratives and resources. You will be pivotal in shaping our go-to-market strategy for re...

Join a team dedicated to ensuring compliance with STIG standards, configuring RHEL systems, validating security measures, and utilizing advanced scripting to enhance security operations across virtual...

Drive success by partnering with sales teams to design tailored IAM/IGA solutions. You will leverage your technical expertise to create custom demos, engage stakeholders, and ensure smooth implementat...

Drive innovation by shaping global network strategies, implementing advanced architectures, and ensuring compliance in a dynamic enterprise environment while mentoring junior engineers and enhancing o...

Transform the recruiting landscape by spearheading full-cycle recruitment efforts for high-caliber Customer Success and Revenue Operations teams. Deliver exceptional hiring outcomes through strategic...

Collaborate with mid-market customers to enhance platform adoption and success. Lead onboarding, provide technical expertise, and foster cross-functional communication for a seamless customer experien...

Support our customers by diagnosing and resolving technical issues efficiently, collaborating with teams, and improving internal tools. Join a passionate team committed to delivering exceptional servi...

Transform engineering processes by building innovative workflows and multi-agent systems. Collaborate closely with customers to drive automation and maximize value through tailored solutions, with sig...