Technical Customer Support Engineer Jobs in Cambridge, MA

Champion technical pre-sales engagements to deliver innovative solutions. Build trust with customers, lead extensive demos, and provide consultative guidance. Collaborate closely with sales teams on o...

Engineer solutions that drive customer success in a fully autonomous role while collaborating with Account Executives and technical teams to ensure product fit and technical win through engaging pre-s...

Partner with us to engage customers and lead teams in providing expert technical support for embedded solutions, ensuring customer satisfaction and product integration in a dynamic environment with fr...

Transform the IT service experience by providing hands-on support and managing impactful projects. Your contributions will enhance the efficiency of our team, streamline onboarding, and fortify core i...

Partner with us to enhance software quality through integration and functional testing across various environments. Lead testing initiatives, mentor peers, and collaborate closely with engineering tea...

Join our dynamic team to innovate and elevate the consumer help center experience for millions. As a full stack engineer, you'll build and enhance scalable solutions while collaborating with cross-fun...

Accelerate your career by designing and building AI-driven GTM infrastructure. Collaborate across engineering and revenue teams to automate systems and enhance efficiency, playing a key role in our ev...

Elevate your career by driving development and operational excellence of cutting-edge cloud storage solutions, collaborating across teams to deliver high-performance, resilient systems, and shaping th...

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

Unlock potential by leading the design and operation of complex network infrastructure across on-premises and cloud environments. Collaborate with teams to enhance automation, mentor junior engineers...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Take ownership of installation and maintenance of precision instruments, ensuring exceptional customer support and contributing to product reliability through effective collaboration with internal tea...

Champion innovative mechanical designs to deliver high-performance solutions within tight schedules, collaborating with cross-functional teams to transform concepts into market-ready products, ensurin...

Unlock your potential as a key IT support professional, enhancing user experiences and system performance. Manage cloud applications, troubleshoot devices, and collaborate on IT projects in a dynamic...

Advance your career by deploying and maintaining cutting-edge robotic systems. This hands-on role is vital for ensuring operational success, working directly with clients to optimize performance and r...

Empower customer growth by leveraging consultative sales strategies and IT expertise to enhance relationships and drive enterprise infrastructure services revenue. Partner closely with teams to strate...

Help us enhance our security posture by overseeing vulnerability management, application security, and implementing AI-driven automation in a collaborative environment. You'll work with diverse teams...

Join a team that's transforming CI/CD practices by architecting automated deployments, optimizing cloud infrastructure, and enhancing system performance through innovative DevOps solutions and expert...

Transform customer interactions by serving as a trusted technical partner, delivering compelling demos and strategic insights to drive business value while optimizing cybersecurity solutions for Mid-M...

Drive an advanced offensive security program by executing engagement strategies that assess risks across applications, networks, and cloud environments, while mentoring teams and enhancing security to...

Join a team that's driving rapid growth as a Senior Recruiter, owning the sourcing and selection process for Technical and Engineering roles while partnering with leadership to build exceptional teams...

Contribute to transformative AI solutions by architecting advanced models and data strategies for major global enterprises, ensuring high standards of safety, alignment, and performance while collabor...

Join a team that's dedicated to ensuring operational reliability across modular and distributed data centers by providing technical leadership, incident management, and mentoring to NOC staff in a fas...

Transform your sales career by driving full-cycle sales for SMBs. Leverage your B2B expertise to build relationships, uncover needs, and close subscription deals with decision-makers in a fast-paced e...

Transform infrastructure capacity planning by optimizing performance across all products and services. Collaborate with cross-functional teams to enhance efficiency, drive company-level decisions, and...