Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$120K - $145K *

Lead multi-site operations in the AV/EV segment, ensuring safety, efficiency, and customer satisfaction while managing a team of Fleet Managers and field personnel across a dynamic region...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$96K - $124K *

Champion customer success by driving machine performance and proactive support for strategic accounts. Collaborate with teams to enhance operational efficiency and deliver training programs, ensuring...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Engage in transformative fleet maintenance management, creating a unified system for asset maintenance that enhances reliability, measures performance, and drives efficient change through effective ad...

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Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Join a dynamic team as you lead the full sales cycle, engaging directly with home care agency owners. Drive impactful relationships and maintain a high-velocity pipeline in a fast-paced, startup envir...

Austin, TXRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$100K - $140K *

Join a team that's driving sales and expanding market reach through exceptional account management and prospecting in the public sector. Leverage your telecommunication expertise to achieve revenue ta...

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3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

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1 week ago

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2 days ago

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$85K - $110K *

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2 weeks ago

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$120K - $145K *

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Teaneck, NJRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$144K - $200K *

Help us lead a national sales team focused on public safety solutions. Drive recruitment, coaching, and team performance to enhance sales effectiveness in the corrections sector, while collaborating a...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$180K - $210K *

Transform technology operations by leading strategic initiatives, enhancing cybersecurity, and fostering cross-functional collaboration to support mission-driven projects and a remote-first workforce...

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4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

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Reposted today

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$85K - $135K *

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  •   5 - 7 years exp.  •   Manufacturing & Automotive

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Denver, CORemote

1 week ago

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1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$101K *

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  •   5 - 7 years exp.  •   Food & Beverages

$238K - $280K *

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5 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Shape innovative solutions for public safety and more as a Staff Solutions Engineer. Collaborate with regional teams to enhance technical pre-sales support, craft winning strategies, and deliver best...

New York, NYRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Shape the future of mission account strategy by leading initiatives, securing executive access, and driving demand generation. Collaborate across teams to create impactful pipelines and close complex...

Vienna, VARemote

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  •   8 - 10 years exp.  •   Information Technology

$104K - $176K *

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3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$200K - $250K *

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5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

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Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

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Minnesota, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.