Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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1
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$85K - $160K *

Lead the charge in managing client relationships, ensuring their needs are met while driving new business opportunities and increasing revenue through effective territory management and product sales...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $160K *

Drive sales growth by managing territory activities, cultivating relationships, and executing strategic business plans to achieve quotas. Collaborate with clinical teams and present solutions to key s...

Texas, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $140K *

Drive growth by leading complex sales cycles with Fortune 100 companies. Build executive relationships and craft strategies for enterprise-wide deployments, contributing to a high-impact, AI-driven Sa...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$250K - $300K *

Elevate your career by owning the full sales cycle, engaging with security leaders, and driving growth in a dynamic environment. Leverage your expertise to build relationships, achieve quotas, and col...

Chicago, ILRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Unlock potential by leading product marketing strategies for enterprise security buyers. Collaborate with Sales and Product teams to enhance positioning, create impactful materials, and drive successf...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $205K *

Accelerate business growth by driving sales strategies and building key relationships in the healthcare sector. This role requires expertise in navigating complex environments and a commitment to achi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$109K - $197K *

Unlock potential by providing end-to-end support and consultancy across multiple product suites, ensuring customer success through effective integration and proactive service enhancements in a dynamic...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Shape the future of education by driving revenue growth and building strategic relationships with K-12 schools. Leverage data-driven insights to implement innovative sales strategies and deliver tailo...

Iowa City, IARemote

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Help us drive revenue growth by engaging K-12 schools and districts. Utilize innovative sales strategies to meet goals, build relationships, and provide tailored solutions that enhance student success...

Mississippi, USRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $205K *

Unlock potential by driving sales strategies for a new kidney transplant product. Collaborate cross-functionally to establish a strong sales foundation, build relationships with healthcare professiona...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$203K - $275K *

Champion a high-performing content and audience strategy team, driving enterprise-wide initiatives that connect audience needs with scalable content solutions across multiple channels and governance f...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive operational excellence by leading a team focused on data analysis and reporting. Oversee the development of reporting tools, ensure data integrity, and identify process optimization opportunitie...

Pennsylvania, USRemote

Yesterday

  •   5 - 7 years exp.  •   Hospitality & Recreation

$132K - $150K *

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K *

Drive sales success by engaging with decision makers, executing strategic plans, and surpassing quotas. Leverage a deep understanding of the SaaS/Security sector to convey product value and enhance cu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $176K *

Lead the charge in driving strategic growth and retention for global key accounts. Collaborate across functions to enhance customer relationships and execute multi-year account strategies that align w...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$100K - $120K *

Engage clients by driving the full sales cycle of AI solutions, converting leads and exploring growth opportunities while collaborating across teams to enhance client outcomes and product evolution...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Champion client success by managing relationships and driving growth for a portfolio of Managed Services clients. Leverage technical fluency to identify opportunities, ensure satisfaction, and collabo...

Raleigh, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of analytics by serving as a trusted technical advisor, guiding prospects through data architecture and business outcomes while collaborating with sales teams to drive revenue growth...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Pioneer effective customer engagements by seamlessly integrating technical and business insights, ensuring tailored solutions that address client challenges and maximize the impact of analytics platfo...

Texas, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by serving as a trusted technical advisor, bridging gaps between technical and business needs, driving revenue growth, and ensuring successful proof-of-concept projects with key stake...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the QA Automation team in shaping innovative testing solutions and drive quality engineering initiatives across projects. Collaborate closely with cross-functional teams to achieve robust automat...

Reston, VARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$157K - $238K *

Empower our security initiatives as you develop and enhance threat detection systems, streamline data pipelines, and leverage AI for more effective monitoring and response, ensuring safety for our cus...

Dallas, TXRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$157K - $238K *

Pioneer innovative threat detection engineering solutions that protect our infrastructure. Collaborate across teams to enhance our detection platform through advanced telemetry, improve pipeline relia...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.