Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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1
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$90K - $110K *

Join a team that's driving revenue growth by strategically engaging customers, identifying their needs, and leveraging key partnerships to deliver innovative solutions and ensure operational excellenc...

Richardson, TXRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$165K - $330K *

Join us to tackle strategic enterprise sales with our groundbreaking AI product. Drive high-impact deals, cultivate partner relationships, and collaborate across teams to ensure seamless adoption and...

San Francisco, CARemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $140K *

Oversee large-scale industrial automation projects from concept to commissioning. Lead cross-functional teams, ensuring timely delivery, budget adherence, and quality standards while mentoring future...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Lead the charge in optimizing client partnerships through strategic account management and team development, ensuring exceptional service and measurable growth across key accounts in the corporate tra...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$203K - $366K *

Elevate your career by leading a dynamic global team in engineering strategy and execution for cutting-edge IAM solutions, ensuring high performance and top-tier quality standards across cloud technol...

Cambridge, MARemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming the legal industry by driving AI adoption. As a key player, you'll manage inbound leads, schedule demos, and close deals, helping legal teams gain a competitive edge. Y...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $110K *

Join a team that's driving growth by identifying and closing new client opportunities in experiential marketing. Leverage your network and expertise to engage youth and Gen Z through innovative campai...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$120K - $145K *

Lead and shape the Enterprise narrative, empowering sales and marketing teams with strategic insights and compelling content. Engage complex stakeholders to drive growth and alignment across all custo...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Unlock potential by driving impactful sales in the K-12 education sector. Engage with district leaders, manage complex sales cycles, and foster partnerships to enhance outcomes for English learners wh...

RemoteRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform the AV-over-IP product landscape by leading strategy, development, and launch processes. Collaborate cross-functionally to innovate connectivity solutions for diverse AV markets while managi...

San Jose, CARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead strategic growth initiatives with major Canadian Communications Service Providers, leveraging executive relationships and technical expertise to drive cybersecurity solutions and achieve measurab...

Toronto, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $149K *

Drive sales growth by developing and expanding the industrial chiller distributor network. Build strong relationships, implement strategic plans, and leverage market insights to achieve targets and en...

East Amherst, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$184K - $276K *

Elevate the execution of large-scale technology initiatives, leading cross-functional teams to translate business goals into effective technical solutions. Drive delivery accountability while connecti...

United StatesRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Empower our analyst relations program by managing evaluations, timelines, and coordination. Collaborate with stakeholders to ensure accurate, timely engagement and support market insights for strategi...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Join a team that's shaping sales strategy from the ground up, where you'll manage the full sales process, engage with diverse stakeholders, and contribute to building a repeatable sales motion within...

Seattle, WARemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the Canadian sales landscape by leading a dynamic team to drive growth, exceed revenue targets, and foster strategic partnerships, all while delivering exceptional cybersecurity solutions to...

Ontario, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by managing strategic relationships with enterprise clients, driving satisfaction and growth. Collaborate cross-functionally to enhance product adoption and deliver exceptional custom...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Help us lead the charge in SAP Cloud Managed Services, ensuring operational excellence, service stability, and customer satisfaction through effective management of complex delivery operations and div...

Reston, VARemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Drive your career with a dynamic sales role focused on the full customer journey, from prospecting to closing, in a fast-paced cybersecurity environment. Maximize your impact and earnings while buildi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Shape the future of IT capacity management by ensuring resources meet business demand in a regulated environment. Collaborate with teams to optimize performance, manage risks, and align strategies for...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Grow your career with a strategic role focused on driving non-acute care revenue through executive relationships, developing account strategies, and leading cross-functional teams to enhance business...

Texas, USRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Transform global benefits strategy by leading cross-functional teams and advising executives on integrated portfolio management, compliance, and financial sustainability to enhance employee experience...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$109K - $184K *

Join a dynamic team to shape policy strategies and funding opportunities that enhance public sector technology adoption. This cross-functional role requires coalition-building skills and in-depth know...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive revenue by connecting innovative branding solutions with client needs, engaging with marketing and sales teams in dynamic environments. This role offers career growth and the opportunity for hig...

Chicago, ILRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.