Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$150K - $190K *

Manage strategic global accounts by executing sales strategies, analyzing market conditions, and fostering relationships with stakeholders to drive revenue growth and ensure customer satisfaction in t...

San Jose, CARemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$131K - $180K *

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Ontario, CARemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive enterprise sales by managing key accounts in the AECO vertical. Leverage your expertise to acquire new logos and expand existing customer relationships, utilizing a consultative approach and str...

Lehi, UTRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Elevate project delivery by leading cross-functional teams to execute strategic initiatives. Transform complex requirements into actionable plans while ensuring alignment across stakeholders and enhan...

Atlanta, GARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $145K *

Partner with us to drive sales growth and elevate client relationships. Utilize tailored product demos and consultative techniques to enhance customer satisfaction and revenue, while leveraging your e...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $127K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

The Strategic Account Executive at Virtuous will leverage inbound and outbound sales techniques to sell complex cloud-based software solutions to large and medium-sized nonprofits. This role involves...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$79K - $143K *

Join a team that's redefining release engineering by optimizing CI/CD pipelines, integrating AI solutions, and ensuring high-quality software delivery through innovative automation and collaboration w...

Ottawa, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Accelerate growth by driving new logo acquisition in mid-market accounts, managing the full sales cycle. Thrive in a dynamic environment focused on precision, continuous improvement, and effective col...

RemoteRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Champion growth by leveraging your engineering expertise to drive sales, build relationships, and expand market presence in a dynamic territory. Collaborate with teams to create impactful strategies a...

St. Paul, MNRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$231K - $340K *

Partner with us to drive sales of innovative cybersecurity solutions, cultivating strong client relationships and exceeding quotas in the TOLA territory. Leverage your expertise to deliver impactful s...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$101K - $140K *

Join a team that's dedicated to driving client success and growth. As a key player, you'll build relationships with C-Level executives, ensuring they maximize value from services while identifying new...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$119K - $215K *

Drive your career by leading cross-functional teams to execute complex technical programs. Leverage your expertise in program management and communication to align engineering efforts with strategic g...

Cambridge, MARemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $118K *

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate your career by leading mechanical system upgrades in data centers. Collaborate with diverse teams to drive project success, manage risks, and optimize processes while ensuring alignment wit...

Oregon City, ORRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$109K - $144K *

Drive success by managing strategic enterprise accounts in the Professional & Business Services sector. Leverage your expertise to enhance client relationships and optimize service delivery through a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $202K *

Drive strategic capacity planning and lifecycle management for global network infrastructure, ensuring scalable growth and resiliency. Collaborate across teams to execute high-level deployment plans a...

Cambridge, MARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform client relationships by managing strategic accounts, driving growth, and ensuring satisfaction. Collaborate with cross-functional teams to deliver tailored solutions and maintain long-term p...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Champion the full sales cycle for robotic palletizing solutions, engaging with operations leaders and plant managers in manufacturing and logistics. Drive revenue growth through consultative selling a...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion sales excellence by driving enterprise public safety solutions and cultivating strategic relationships, ensuring client satisfaction and operational improvement across medium to large governm...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$255K - $300K *

Join a team that's redefining enterprise sales by owning the full sales cycle, engaging C-suite executives, and driving impactful solutions in a fast-paced environment. Your consultative approach will...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.