Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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1
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$116K - $195K *

Shape targeted account-based marketing strategies and execute initiatives for strategic Enterprise accounts, driving collaboration across sales and marketing teams to achieve measurable business outco...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower enterprise growth by managing strategic accounts, building relationships, and driving pipeline development. Collaborate with cross-functional teams to deliver impactful solutions and expand ma...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion strategic growth by managing key accounts, fostering relationships, and driving sales initiatives. Collaborate with leadership to meet customer needs and exceed performance objectives while r...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape the future of technology sales by driving innovative solutions for commercial accounts. Collaborate with a dynamic team to exceed sales targets and deliver exceptional value through consultative...

Kansas City, MORemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$124K - $198K *

Empower enterprise customers through tailored security insights and proactive support. Collaborate with teams to enhance application security, provide mentorship, and maintain strong relationships, en...

Boston, MARemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$103K - $141K *

Take ownership of customer success by driving adoption and value realization of the platform. Leverage your technical expertise to guide clients through onboarding and operationalization, ensuring sat...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$112K - $158K *

Lead a dynamic team to enhance customer engagement and satisfaction. Drive best practices in service delivery, manage escalations, and foster team growth while ensuring alignment with business objecti...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $140K *

Partner with us to ensure technical success for customers deploying AI and GPU workloads, leveraging your expertise in performance optimization, architecture design, and technical relationship managem...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $105K *

Manage and grow a portfolio of enterprise accounts, focusing on retention and expansion. Build strong relationships, identify growth opportunities, and ensure customers realize ongoing value from solu...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$155K - $180K *

Lead the charge in optimizing delivery frameworks for complex global accounts, collaborating with VPs and executives to translate business needs into operational strategies, and mentoring peers to fos...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $165K *

Transform client relationships and drive revenue growth by managing existing accounts and prospecting new opportunities in designated regions. Leverage consultative sales skills to deliver tailored so...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in building strategic relationships with key travel agencies, optimizing settlement operations, and enhancing distribution technologies to drive efficiency and growth in the travel eco...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Hospitality & Recreation

$110K - $130K *

Champion innovative sales strategies to exceed targets across 30-40 commercial accounts. Collaborate with technical teams to deliver tailored solutions, enhancing customer relationships and driving bu...

St. Louis, MORemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $221K *

Join a team that's dedicated to driving digital transformation for major accounts. As a Technical Account Manager, you'll leverage your technical expertise to engage clients, understand their needs, a...

Chicago, ILRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$350K *

Engage with key enterprise clients to drive revenue growth through strategic, solution-based sales. Develop lasting relationships and navigate complex sales processes while championing company values...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Empower customer success by managing strategic accounts, driving solution adoption, and ensuring long-term value realization. Act as a trusted advisor, aligning customer goals with internal resources...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform customer relationships by providing expert technical support and advocacy. Engage with key accounts to resolve complex issues, ensuring their success and satisfaction with our technology and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $120K *

Drive your career with a key role in expanding partner relationships and sales strategies within a dynamic market. You'll leverage your expertise to lead complex accounts and influence senior stakehol...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $220K *

Unlock your potential by managing the full sales cycle, from prospecting to closing, while fostering lasting client relationships and exceeding sales goals in a fast-paced environment...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Drive partner success by developing key relationships and executing strategic business plans in the Latin America region, enhancing revenue through effective channel programs and collaboration with sa...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in optimizing customer operations by leveraging technical expertise and relationship-building skills as a Technical Account Manager, ensuring effective implementation of specialty chem...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$222K - $278K *

Drive impactful change by consolidating technologies and digitizing workflows for enterprise customers, while fostering executive relationships and managing complex sales processes that promote safety...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Accelerate growth by managing strategic accounts, fostering executive relationships, and driving revenue through innovative cybersecurity solutions. Lead complex sales cycles and identify new business...

Dallas, TXRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.