Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$110K - $130K *

Join a team that's driving global success by managing key EMS partnerships. This role focuses on relationship development, customer satisfaction, and strategic growth across international accounts, re...

Florida, USRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Manage the configuration and administration of our quote-to-cash platform, enhancing DealHub and Salesforce systems to optimize business operations. Collaborate to design robust workflows, governance...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive sales success by engaging with SLED accounts, implementing strategic plans, and fostering executive relationships to achieve quarterly goals and promote industry leadership in Unified Threat Man...

Des Moines, IARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$200K - $270K *

Champion strategic sales initiatives within SLED accounts, driving growth through relationship building and tailored solutions. Collaborate with teams to deliver impactful proposals and negotiate bene...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Transform enterprise cybersecurity with strategic sales expertise, guiding complex decision-making processes and nurturing executive relationships to drive significant business outcomes in high-stakes...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Join a team that partners with public safety agencies to deliver mission-critical technology, enhancing operational success through technical expertise, customer engagement, and continuous improvement...

New Mexico, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$250K - $300K *

Lead the charge in full-cycle sales within the TOLA region, engaging with security leaders to drive pipeline generation and exceed quotas. Collaborate cross-functionally to refine strategies and accel...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's driving growth by owning the full sales cycle, from generating leads to closing deals. Collaborate with founders and product teams to enhance our sales strategy and deliver exceptio...

Bellevue, WARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$200K - $235K *

Transform global enterprise customer relationships by driving EHS/ESG success through consultative account management, strategic growth initiatives, and collaboration with cross-functional teams to de...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $107K *

Empower customer success by managing complex relationships in the Public Sector and Education. Drive renewals, retention, and growth strategies while navigating procurement processes and aligning cust...

Tennessee, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Unlock potential by developing and executing strategic sales plans to enhance market share and foster executive relationships within key accounts in the Chemical, Food & Beverage, and Paper industries...

Tennessee, USRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$97K - $145K *

Unlock potential by managing key accounts and driving sales for evaporative media solutions. Leverage your HVAC expertise and customer relations skills while collaborating with engineers to deliver ta...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$235K - $315K *

Join a mission-driven team to drive growth within law enforcement and first responder agencies. Utilize your unique background to build relationships, close deals, and expand accounts in a high-perfor...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Manage strategic partnerships with top fleet and dealership customers, driving business growth through relationship building, market analysis, and collaboration with internal teams to deliver tailored...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$122K - $187K *

Grow your career by driving strategic sales initiatives within key accounts. Collaborate with C-suite executives to deliver tailored technology solutions, ensuring exceptional customer experiences whi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $168K *

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Engage with senior leaders and drive enterprise sales in the scientific sector. Own pipeline generation and foster relationships while leading complex sales cycles. Shape commercial proposals that bri...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$91K - $194K *

Champion new account acquisition in the enterprise market, driving sales success through collaboration and strategic engagement. Leverage your expertise to achieve sales goals and foster strong relati...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $127K *

Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...

CanadaRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $131K *

Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive customer success by managing key accounts, ensuring satisfaction, and expanding revenue through upselling. Collaborate with internal teams to align customer needs with solutions, while leveragin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$193K - $290K *

Accelerate growth by managing and expanding pharmaceutical accounts, driving adoption of MarketScan solutions, and fostering executive relationships to meet evolving client needs and achieve long-term...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.