Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$110K - $130K *

Contribute to customer success as a technical liaison, driving adoption of AI-driven solutions while collaborating with cross-functional teams to enhance product value and performance. Foster strong r...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate customer success by managing complex projects, influencing stakeholders, and ensuring seamless implementation of products. Collaborate across teams to enhance delivery processes and client...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $145K *

Drive customer success by optimizing technical adoption of the AIOps platform, ensuring enterprise clients achieve measurable outcomes through strategic partnerships and expert guidance in incident ma...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$71K - $108K *

Drive customer success by managing technical relationships and advocating for best practices in public cloud environments. Leverage your expertise to enhance customer experiences and ensure alignment...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Collaborate with customers to enhance their experience by providing technical support and strategic insights while actively engaging with sales, product, and engineering teams to drive customer succes...

New York, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $130K *

Transform enterprise client relationships by leveraging your technical expertise to drive strategic success, ensuring alignment between business goals and infrastructure needs while fostering collabor...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $190K *

Unlock strategic value as a Technical Account Manager, bridging customers and partners to ensure successful deployment and optimization of cybersecurity solutions, while driving long-term relationship...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead complex technical partnerships and initiatives, providing expert guidance for high-impact customer accounts. Foster strategic relationships and deliver advanced solutions to enhance customer perf...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Manage technical relationships with strategic accounts, driving adoption and optimizing solutions. Collaborate with various teams to enhance client satisfaction through proactive support and innovativ...

CanadaRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion customer success by acting as a proactive technical diagnostician. Drive account health through strategic insights and close collaboration across teams, ensuring seamless implementation and o...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive the technical relationship with healthcare accounts, ensuring platform adoption, risk mitigation, and customer growth through proactive advisory and strategic planning. Collaborate with IT teams...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Transform client relationships by serving as the primary IT liaison, ensuring effective communication, project management, and successful technology solutions delivery. Collaborate with cross-function...

Louisville, KYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Drive client success by serving as the primary technical liaison for strategic partners, ensuring seamless data integrations and ongoing support while collaborating with cross-functional teams to solv...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$140K - $253K *

Drive customer success by leveraging cloud expertise to enhance adoption of modern applications and AI technologies, ensuring optimal performance and business outcomes through strategic advisory and t...

Cambridge, MARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Transform customer success in healthcare by guiding clients through automation and AI enhancements, leveraging your technical expertise and collaborative spirit to drive measurable business value and...

RemoteRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $170K *

Unlock your potential by driving enterprise sales in a dynamic team environment. Collaborate with top engineers to deliver transformative networking solutions, build strategic relationships, and excee...

Santa Clara, CARemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Join a team that's dedicated to enhancing customer success by serving as a trusted post-sales partner. Leverage your technical expertise and relationship management skills to resolve challenges and dr...

Somerset, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Empower disaster recovery efforts by managing key public sector clients, ensuring tailored software solutions meet compliance and reporting needs while fostering long-term relationships and driving im...

Atlanta, GARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $170K *

Drive transformative technology sales by building strategic relationships with C-level executives in enterprise accounts. Collaborate with a skilled team to exceed sales targets and enhance Arista's b...

Santa Clara, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $160K *

Grow your career with a dynamic sales team, driving growth in major accounts through consultative selling and strategic partnerships. Leverage your technical expertise to deliver innovative solutions...

Dallas, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $160K *

Shape the future of enterprise networking by driving sales growth in a strategic territory. Collaborate with top professionals to deliver transformative technology solutions to C-level executives, enh...

Houston, TXRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$165K - $190K *

Lead strategic partner integrations and deliver tailored solutions while fostering collaborative relationships to ensure successful onboarding and implementation of our Banking as a Service platform...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's redefining digital product delivery by managing client relationships and leading agile development. Collaborate with cross-functional teams to drive innovative mobile solutions and...

Philadelphia, PARemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.