Support Escalation Engineer Jobs in Morrisville, NC

Advance customer success by leveraging enterprise software expertise to enhance adoption, drive measurable outcomes, and strengthen strategic relationships. Collaborate cross-functionally to innovate...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Transform healthcare operations by leading technology-driven product initiatives. Collaborate with global teams to execute a strategic roadmap that enhances revenue cycles and operational efficiencies...

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

Unlock potential by leading cross-functional projects that enhance enterprise customer success through seamless collaboration with Product, Engineering, and Support teams, ensuring timely delivery of...

Join our team to lead the transition to Zero Trust Network Access solutions, optimizing secure connectivity for our global workforce while driving the decommissioning of legacy VPN technologies...

Join a forward-thinking team to lead the transition to Zero Trust Network Access (ZTNA), enhancing secure remote access solutions across a global enterprise. Drive the shift from legacy VPNs to cuttin...

Innovate agile practices as a Scrum Master supporting multiple teams in a scaled environment. Collaborate with technical resources and product owners to enhance delivery and operational outcomes while...

Transform identity operations by managing and enhancing the ForgeRock IAM platform, ensuring system performance and reliability while developing custom solutions to meet diverse business needs...

Engage in groundbreaking AI research with cross-functional teams. Conduct experiments, analyze data, and share insights to influence product decisions. Collaborate with experts in the field to drive i...

Unlock customer potential by managing key technical relationships in SecOps, ensuring smooth onboarding and implementation of security solutions while driving product improvements and advocating for c...

Unlock potential by driving sales in the Federal sector, focusing on innovative security solutions. Collaborate with a dedicated team to expand market presence and secure relationships within Departme...

Champion precision health by owning client relationships and driving sales across Life Sciences and MedTech offerings. Leverage industry expertise to identify opportunities, collaborate with teams, an...

Engage customers as advocates by leading impactful storytelling programs that drive business growth and showcase success narratives. Collaborate across teams to amplify the voices of thought leaders a...

Manage enterprise accounts by executing strategic sales initiatives and fostering relationships with C-suite stakeholders to drive automation solutions in the Retail and Consumer Goods sectors, ensuri...

Champion integration services sales by driving complex cycles with Fortune 500 clients. Leverage technical expertise and consultative approaches to design tailored IT solutions that boost business out...

Take ownership of cloud infrastructure by designing, maintaining, and enhancing scalable systems. Collaborate with teams to optimize availability and performance while implementing automation for effi...

Transform cloud infrastructure through innovative deployment and optimization. Collaborate across teams to enhance performance and scalability for mission-critical federal applications. Drive initiati...

Unlock the potential of federal government healthcare accounts through strategic sales and relationship management. Drive growth and innovation while leading cross-functional teams to foster long-term...

Engineer robust integrations across the GTM stack, optimizing Salesforce and HubSpot as engineering systems to ensure reliable data flow, build intelligent workflows, and empower teams to operate effi...

Contribute to the quality assurance of Cisco's MX Cloud security and SD-WAN solutions by developing test strategies, executing integration and scalability tests, and collaborating with teams to enhanc...

Empower client success by deploying AI solutions, addressing unique challenges, and enhancing workflows. Collaborate with diverse teams and leverage technology to drive innovation and streamlined oper...

Provide architectural expertise to enhance internal IT systems and automate processes. Drive incident resolution and support Tier 2/3 applications while collaborating with stakeholders to maintain sys...

Champion the resolution of complex security deals by orchestrating cross-functional teams, validating pipelines, and driving strategic initiatives to enhance deal closings. Embrace a pivotal role in e...

Transform client relationships by driving cybersecurity sales initiatives. Focus on both expanding existing accounts and acquiring new business through strategic outreach and leveraging cross-function...