Support Escalation Engineer Jobs in Durham, NC

Innovate solutions as a Global Resolution Engineer, tackling complex escalations across diverse customer environments. Collaborate with teams to enhance product reliability and drive proactive improve...

Innovate advanced GIS and remote sensing software for defense and intelligence, collaborating with a skilled team to enhance analytical workflows and imagery processing capabilities, while mentoring j...

Elevate customer success by leading strategic account management, driving retention and growth for high-value clients. Collaborate with cross-functional teams to deliver exceptional experiences and ac...

Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

Optimize customer success by providing proactive technical support and guidance. Engage with clients at all levels, ensuring effective onboarding and resolution of technical issues while advocating fo...

Lead the charge in driving revenue growth by managing client relationships, implementing sales strategies, and delivering tailored solutions to meet customer needs in a dynamic, customer-focused envir...

Help us drive customer success by designing and implementing AI-driven AWS solutions. Collaborate with stakeholders to deliver scalable, secure architectures while providing technical guidance through...

Accelerate customer success by owning escalated technical issues, collaborating across teams, and mentoring support engineers. Drive product improvements and ensure high-quality support for Calix Clou...

Champion capacity planning by forecasting demand, collaborating with teams, and mentoring peers to ensure timely resource allocation and cost efficiency across regions, driving operational excellence...

Unlock potential by building and maintaining capacity forecasts to guide investment decisions. Collaborate across teams to ensure timely delivery and optimize resource allocation while mentoring peers...

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...

Lead client provisioning operations in Revenue Cycle Management, ensuring secure and efficient access throughout the user lifecycle. Collaborate with cross-functional teams to enhance service delivery...

Champion innovative IoT solutions to modernize essential industries, enhancing supply chain efficiency and safety. Collaborate with diverse teams to deliver impactful customer engagements and drive di...

Analyze and enhance business processes across the services lifecycle. Develop reporting solutions and dashboards to drive informed decisions, improve revenue predictability, and support stakeholders i...

Lead the charge in delivering exceptional data center solutions, guiding service delivery, and mentoring peers. Collaborate on diverse projects, optimize Cisco networking products, and enhance custome...

Join our U.S. Government Support Engineering team to tackle complex technical challenges in secure environments. Leverage your Linux expertise and customer support skills to enhance GitLab's performan...

Champion cloud reliability by designing Python-based AWS solutions and engineering tools. Leverage Infrastructure-as-Code with Terraform to enhance platform reliability and automate processes across t...

Optimize security environments by implementing crowd strike's Next-Gen SIEM. Collaborate with diverse clients to enhance security monitoring strategies, investigate threats, and deliver quality report...

Advance your career by leading technical sales for federal agencies. Utilize Cloudera technologies to create impactful data solutions, nurture customer relationships, and drive innovation in the publi...

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

Lead the charge in driving enterprise sales across the TOLA region, building strong relationships and collaborating with cross-functional teams to deliver exceptional customer experiences and achieve...

Shape the future of endpoint management by overseeing timely delivery of equipment, ensuring operational stability, and enhancing user satisfaction through effective personnel management and technical...

Transform educational outcomes by leading strategic partnerships with K-12 districts. Leverage your expertise to drive literacy initiatives, influence district strategies, and foster long-term relatio...