Support Escalation Engineer Jobs in Charlotte, NC

Engage with small business customers to drive product adoption, satisfaction, and retention. Collaborate to identify upsell opportunities and optimize customer experience while being a trusted advisor...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Unlock potential by driving customer success for SMBs through relationship management, product expertise, and strategic engagement. Enhance customer satisfaction, mitigate churn, and develop innovativ...

Explore the potential for growth as you manage sales of Point of Care products, driving strategies to penetrate the hospital market and achieve commercial targets with both direct and channel partners...

Join a team that ensures secure, compliant IT operations for mission-critical services. As a System Administrator, you'll manage server environments, support cybersecurity protocols, and collaborate w...

Reimagine customer solutions as a Principal Solutions Architect, fostering relationships, driving technical excellence, and architecting innovative open-source technology solutions for top-tier cable...

Join a team that empowers innovative solutions for a dynamic courseware platform, enhancing its capabilities through advanced software development and AI technologies, while collaborating within Agile...

Lead the charge in managing provider relationships and performance initiatives within a designated region, focusing on quality, cost, and compliance metrics to enhance operational effectiveness and pr...

Elevate global security by taking ownership of incident response and analysis. Drive innovation in threat detection and remediation while collaborating with like-minded professionals. Enhance your ski...

Transform enterprise AI capabilities by bridging business needs with scalable AI solutions. Collaborate with teams to implement modern AI technologies and drive AI adoption, ensuring impactful, compli...

Unlock potential by driving new business acquisition in the mid-market segment. Own the entire sales cycle, from prospecting to closing deals, while leveraging innovative solutions and collaborating w...

Transform data processes with your expertise in cloud data pipelines, bridging OT/IT systems, and driving efficiency in manufacturing environments. Leverage your advanced SQL and Python skills to enha...

Transform your career by leading architectural strategies that enhance IT investments. Collaborate with stakeholders to design innovative solutions that meet the evolving needs of the VA Health Portfo...

Empower your career by driving cloud security monitoring and reporting for vital military programs. Leverage your expertise to identify security threats and trends while enhancing compliance and situa...

Champion customer relationships and drive sales growth in aftermarket products across assigned territories, utilizing technical expertise in turbomachinery while providing exceptional service and iden...

Empower your career by ensuring safety excellence in complex systems. Leverage your expertise in systems engineering and compliance to collaborate across teams, driving innovative solutions for airbor...

Elevate your career by ensuring robust Cyber Security transitions and compliance. Lead the Knowledge Transfer process while validating ATO statuses, maintaining essential artifacts, and developing IA...

Innovate solutions as a Software Engineer, contributing to a cutting-edge SaaS platform that processes billions of messages daily. Work with a modern tech stack to improve global health outcomes for d...

Empower enterprise value creation through strategic M&A and execution of growth initiatives. Lead cross-functional partnerships and interface with Board and sponsors to drive profitability and competi...

Lead the charge in shaping AI-driven software systems, fostering cross-team collaboration, and enhancing engineering practices. Collaborate hands-on to propel platform modernization and product innova...

Develop and automate secure, scalable Azure environments that support analytics, machine learning, and AI workloads, ensuring compliance and optimal network infrastructure. Collaborate cross-functiona...

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

Champion innovative IT solutions at the DOJ by analyzing requirements, designing systems, and leading technical teams to support complex litigation missions in a fully remote environment...

Join a team that leads advanced power system studies, delivering reliable solutions and driving project excellence in generator interconnection and system performance with ISO/RTO environments...

Unlock client success by owning RWD engagements, driving operational excellence, and managing relationships. Collaborate with teams to translate objectives into results, ensuring high-quality outcomes...