Support Escalation Engineer Jobs in Charlotte, NC

Lead the charge in designing and sustaining complex network environments, ensuring robust connectivity and security for enterprise operations. Mentor teams and manage escalated issues, while developin...

Empower growth by managing key accounts within a critical territory. Drive customer engagement through strategic planning and in-person visits, collaborating with teams to enhance sales performance an...

Empower the team by designing and deploying innovative ServiceNow catalog items and workflows. Collaborate with stakeholders to enhance user experience and automate processes, driving efficiency on th...

Deliver exceptional client support as you manage operational alignment, performance insights, and issue resolution across assigned accounts, advocating for clients while collaborating with internal te...

Drive robust IAM strategies, implement enterprise systems, and enhance security protocols to ensure proper access management across the organization. Collaborate with teams to fortify identity securit...

Transform vehicle cybersecurity and safety validation for cutting-edge software platforms. Lead integration testing, validate safety requirements, and implement security strategies to ensure robust, s...

Partner with us to enhance our platform and develop innovative solutions. In this entry-level role, you will work on web applications, maintain code, and collaborate with teams to drive project succes...

Transform proposals and solutions in the power and water automation sectors, collaborating with Sales and Engineering to deliver innovative, customer-focused results using expertise in control systems...

Elevate business growth through strategic sales and consultative partnerships, driving success in clinical research services. Collaborate with pharma and biotech leaders to enhance global health while...

Reimagine cloud infrastructure by leading a talented team in complex technical troubleshooting and lifecycle management for a high-performance server fleet, ensuring optimal uptime and performance acr...

Pioneer automation in the mainframe arena while mentoring a skilled team. Drive efficiency through Ansible expertise, ensuring optimal system performance and seamless operational workflows...

Empower strategic partnerships with key accounts in the Telco sector. You'll drive revenue growth by fostering relationships and executing solutions that meet client needs through collaboration and in...

Grow your career with a strategic role that drives new business and builds strong relationships, translating customer needs into value while fostering a collaborative and inclusive sales environment...

Shape strategic initiatives that drive high-impact results across functions. Lead execution with clarity and leverage data-driven insights to solve complex business challenges while fostering alignmen...

Drive enterprise sales by establishing relationships with Fortune 500 clients, utilizing consultative techniques to offer tailored AI solutions, and managing complex sales cycles to meet your ambitiou...

Transform customer relations by managing escalated cases, enhancing case quality, and driving process improvements. Collaborate with teams to identify gaps while coaching others to ensure regulatory c...

Help us elevate customer advocacy by managing sensitive escalations and driving process improvements. Collaborate with business units to enhance case quality and regulatory compliance while providing...

Serve as a strategic partner driving new business in SaaS through effective relationship building and sales strategy across an assigned territory, collaborating with a diverse team to meet client need...

Shape your career by driving SaaS sales growth through strategic account management, relationship-building with C-suite executives, and collaboration with cross-functional teams to deliver tailored IT...

Take ownership of technical deployments at emergency communication centers, integrating VoIP solutions and ensuring high-quality installations. Collaborate with stakeholders to manage implementation t...

Grow your career with a dynamic team, driving client partnerships and delivering innovative legal solutions while consulting on managed services across law firms and corporate legal departments...

Drive enterprise integration architecture to modernize VA healthcare systems, enabling secure data exchange and interoperability between legacy and cloud-based platforms while supporting critical digi...

Join a dedicated team to enhance Epic Professional Billing stability, driving improvements and problem-solving. Engage with clients daily, optimizing workflows and addressing issues to ensure seamless...

Champion the security and efficiency of network infrastructure by implementing Cisco solutions in a federal environment. Collaborate with teams to align operations with Zero Trust principles and enhan...

Join a team that's bridging technical expertise and sales to empower clients. You’ll diagnose challenges and architect customized solutions, driving success in the Amazon and eCommerce landscape throu...