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1,000+ Support Escalation Engineer Jobs in Alexander, AR
Senior Developer
$100K — $130K *US-AnywhereRemote in United StatesReposted 6 days agoLead the design and delivery of high-quality, scalable software solutions by mentoring developers, driving code quality, and optimizing performance across modern frontend and backend frameworks.Requirements: Bachelor's degree, 8 years experience, strong skills in software dev.Enterprise Solution Consultant (AI Agents SME)
$93K — $218K *US-AnywhereRemote in United States1 week agoDrive innovative solutions for AI Agents in contact centers, collaborating with sales teams to enhance customer experiences. Engage in solution discovery, technical integration, and deliver compelling demos for optimal client outcomes.Requirements: Bachelor's degree or equivalent, 5+ years experience in CX/AI, APIs knowledge.Senior Customer Success Manager - Market Access
$94K — $118K *US-AnywhereIn-PersonReposted 5 days agoEmpower customer success in Market Access as you build relationships, drive strategic outcomes, and mentor team members. Use your expertise in Life Sciences to ensure client satisfaction and program growth through proactive engagement and best practices.Requirements: Bachelor's degree; 7+ years in customer-facing role; 3+ years Market Access experience.
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Software Engineer, Lifecycle
$142K — $196K *US-AnywhereRemote in United States3 weeks agoJoin a team that's shaping the future of customer engagement through innovative backend solutions, collaborating across departments to deliver impactful marketing communications and real-time messaging systems.Requirements: Bachelor's degree + 3 years experience; backend programming; AWS skills.System Operations Engineer
$90K — $120K *US-AnywhereRemote in United StatesReposted 2 weeks agoServe as a key player in refining our DevOps and Operations for mission-critical SaaS systems, ensuring optimal performance and responsiveness through automation and collaboration with diverse teams.Requirements: U.S. Citizenship, Bachelor's in IT/Computer Science, 5+ years DevOps experience.Salesforce Solution Engineer, RCA & RCB
$94K — $245K *US-AnywhereRemote in United StatesTodayDrive pre-sales efforts and establish best practices in Revenue Cloud and AI Sales transformations, leveraging deep expertise to foster customer success and mentor a high-performing engineering team in the Salesforce ecosystem.Requirements: BS in a technical field, 5+ years CPQ/Billing experience, Salesforce expertise.Network & Systems Engineer
1 week agoJoin our IT Infrastructure team to design and manage enterprise networks and systems. Collaborate with cross-functional teams, ensuring network security and reliability while supporting server environments and periodic travel for on-site projects.Requirements: 5+ years in network/systems engineering; knowledge of firewalls, servers.Senior Software Development Engineer - Linux
$83K — $222K *US-AnywhereRemote3 weeks agoLead the charge in Linux engineering by driving project success through innovative solutions and collaboration with stakeholders, ensuring customer satisfaction and continuous process improvement in a dynamic environment.Requirements: Bachelor's degree; 5+ years Linux, Bash/Python; 3+ years Docker, SystemD.Members who searched for Support Escalation Engineer, also searched for:
Customer Support Manager
$77K — $104K *US-AnywhereRemote in United States3 days agoTake ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change while ensuring exceptional customer experiences and team dynamics.Requirements: 7+ years in Customer Support, 3+ years leadership, SaaS experience required.Clinical Product Consultant - CDI
$90K — $120K *US-AnywhereRemote in United StatesYesterdayTransform your career by joining a dynamic Clinical team, driving product adoption and implementation while enhancing client relationships and clinical workflows in healthcare through innovative data analysis and best practice strategies.Requirements: Bachelor's in Nursing (RN); 5-7 years CDI experience; clinical documentation expertise.Senior Security Engineer
$150K — $175K *US-AnywhereRemote in United States3 weeks agoDrive cloud and application security enhancements by collaborating with cross-functional teams. Contribute to security best practices, leveraging AWS capabilities, while continuously improving resilience and compliance across environments.Requirements: 5-8+ years security engineering experience; 3+ years AWS security; IAM, DAST, SAST.Sr Product Manager, Platform
$190K — $225K *US-AnywhereRemote in United States3 weeks agoChampion the evolution of our platform's capabilities by collaborating with Product Managers and Engineering teams to drive impactful features and integrations in our Infrastructure Observability portfolio, ensuring exceptional customer deliverables.Requirements: 5+ years in Product Management/Engineering, Networking tech expertise, strong communicator.Customer Success Manager - DOD/DOW
$90K — $130K *US-AnywhereRemote1 week agoUnlock potential by driving successful customer transformations in the federal sector. Engage with clients, navigate complexities, and lead AI initiatives, all while collaborating with diverse teams to deliver impactful solutions.Requirements: 3+ years federal experience, consultative roles, project delivery skills.Sr. Account Executive- Enterprise Content Services
$134K — $201K *US-AnywhereRemote in United States3 days agoSupport enterprise customers by driving digital transformation through innovative software solutions; leverage consultative selling skills and collaborate with a dedicated team to exceed sales targets and build lasting relationships with C-level clients.Requirements: 5+ years enterprise software sales; Bachelor's in Computer Science preferred.Associate Principal, Sales Solution Engineer (Remote)
$100K — $130K *US-AnywhereRemote in United States2 days agoJoin our team to drive growth in Payment Accuracy, leveraging technical expertise and collaboration with sales and product teams. Engage with customers, enhance workflows, and foster relationships within a transformative healthcare environment.Requirements: Bachelor's degree; 5+ years healthcare experience; claims processing knowledge.Enterprise Account Executive - US market (East Coast)
$100K — $150K *US-AnywhereRemote in United StatesYesterdayElevate your career by developing trusted partnerships, managing complex sales cycles, and closing high-value enterprise SaaS deals while paving the way for potential leadership opportunities in a dynamic team environment.Requirements: 3+ years SaaS sales, MEDDICC experience, proven quota attainment.Software Engineering, Advisor
$112K — $179K *US-AnywhereRemote in United States1 week agoArchitect dynamic solutions by modernizing business applications. Lead teams through Java-based development, AI integrations, and cloud deployments, ensuring seamless system performance and robust security. Bring your expertise to drive innovation and efficiency.Requirements: 8+ yrs experience, BS/BA; Security+ certification; Java, SQL, cloud expertise.Sales Enablement & Demonstration Manager
$143K — $196K *US-AnywhereRemote in United States2 weeks agoBring your expertise to drive sales training and education for our US Direct Sales team, enhancing their ability to address healthcare documentation and revenue cycle challenges with effective solutions and tools.Requirements: Bachelor's Degree and 5 years experience or HS diploma and 9 years in clinical/mid revenue cycle.Senior Enterprise Architect
$180K — $220K *US-AnywhereRemote in United States2 weeks agoArchitect and lead the design of secure, resilient cloud environments and Zero Trust architectures within a federal healthcare setting, ensuring adherence to stringent security standards and modernization initiatives.Requirements: 10+ years in cybersecurity or cloud architecture; Bachelor's degree required.Sales Application Engineer
$80K — $110K *US-AnywhereRemote3 weeks agoDrive technical excellence in sales support by collaborating with teams to deliver optimal solutions. Be the expert customers trust for integration and troubleshooting across a diverse product line, ensuring exceptional customer outcomes.Requirements: Bachelor's degree, 3-5+ years in technical sales support or application engineering.Technical Account Manager
$90K — $130K *US-AnywhereRemote in United States2 weeks agoJoin a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technology with customer objectives across diverse environments.Requirements: 5+ years in consultative roles, SaaS experience, strong technical & communication skills.Software Engineer
$100K — $150K *US-AnywhereRemote in United StatesTodayAdvance progress at the forefront of national security applications by developing, deploying, and supporting mission-critical software solutions in an Agile environment while leveraging modern cloud and DevSecOps technologies.Requirements: Bachelor's degree, 3+ years software engineering, skills in React, Node.js, AWS.Senior Electrical Advisor
$150K — $225K *US-AnywhereRemote2 weeks agoLead mission critical operations and provide commissioning oversight for data center projects, ensuring efficiency and quality standards are met while mentoring teams and fostering internal expertise.Requirements: 10+ years in engineering consulting; Electrical degree preferred; PE/EIT license a plus.Senior Enablement Operations Manager
$149K — $185K *US-AnywhereRemote in United States5 days agoJoin a team that's enhancing sales enablement by optimizing tools, processes, and workflows. Drive adoption and improve deal execution while collaborating across functions to ensure success in a fast-paced environment.Requirements: 4-7 years in Sales Enablement, B2B SaaS sales, tool adoption, program management.Sr. Product Operations Manager, Falcon Complete (Remote)
$125K — $180K *US-AnywhereRemote in United States1 week agoManage product integration and optimize operations through collaboration with teams and strategic initiatives. Lead projects to enhance system functionality and improve operational efficiency in alignment with business objectives.Requirements: 5+ years in Product Ops/Management, Bachelor’s degree, Agile experience, strong problem-solving skills.
Top job titles hiring in Alexander, AR
- Enterprise Account Executive jobs
- Senior Software Engineer jobs
- Account Executive jobs
- Senior Systems Engineer jobs
- Senior Project Manager jobs
- Project Manager jobs
- Senior Customer Success Manager jobs
- Senior Account Executive jobs
- Software Engineer jobs
- Technical Support Engineer jobs
- Customer Success Manager jobs
- Staff Software Engineer jobs
- Technical Product Manager jobs
- Senior Security Engineer jobs
- Sales Enablement Specialist jobs
Top cities hiring near Alexander, AR
FAQ About Support Escalation Engineer Jobs in Alexander, AR
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100K?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100K and above.