Technical Customer Support Engineer Jobs in Boston, MA

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Transform customer experiences by providing expert technical support, delivering training, and fostering collaboration across global teams to enhance product performance and user satisfaction in a dyn...

Support customers by diagnosing complex technical issues across APM agents, including Java, .Net, and others. Collaborate with team members to enhance skills and documentation while advocating for imp...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Join a team that's dedicated to maintaining and optimizing cutting-edge IT infrastructure in diverse environments. Contribute to system health, security, and innovative technology implementations for...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

Join a team that's dedicated to maintaining and optimizing our hybrid infrastructure, ensuring system performance, reliability, and security across multiple environments while collaborating with stake...

Drive operational excellence by leading global technical teams and resolving complex customer issues while ensuring alignment with R&D and continuous improvement initiatives for enhanced customer sati...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Optimize support processes and deliver high-impact client onboarding by collaborating with cross-functional teams to enhance customer experience and address technical challenges in a fast-paced fintec...