Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Grow your career with an impactful role leading customer service operations, enhancing client relationships, managing lifecycle support for robotic systems, and guiding a team towards excellence throu...

Today

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $100K *

Build a legacy of customer excellence by leading and empowering teams to deliver exceptional service, manage daily operations, and drive continuous improvement in a dynamic customer service environmen...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Lead and empower customer service teams to deliver exceptional experiences. Oversee daily operations, enhance procedures, and resolve escalated issues to drive efficiency and satisfaction in a dynamic...

Today

  •   Less than 5 years exp.  •   Business Services

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Drive operational excellence as you lead a multi-site Customer Service team. Champion process improvements while collaborating across functions to enhance customer experiences and standardize workflow...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $107K *

Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$72K - $122K *

Lead the Customer Service team, optimizing performance through coaching and training. Drive collaboration across departments and enhance service delivery by implementing best practices in a dynamic, f...

Today

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Support customer needs by resolving technical issues and managing requests promptly. Collaborate with internal teams to deliver comprehensive solutions and ensure satisfaction throughout the equipment...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$87K - $100K *

Reimagine customer experience by leading a dedicated team to ensure seamless service delivery, improving cross-functional collaboration, and driving operational excellence in a dynamic environment foc...

Kitchener, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$79K - $158K *

Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $110K *

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Markham, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Business Services

$94K - $158K *

Elevate team performance by providing leadership and oversight to directors and staff to enhance service quality and achieve operational goals in a collaborative and multi-functional environment...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Transform customer experiences by leading a dynamic service team, driving performance standards, and implementing innovative solutions to enhance satisfaction and loyalty across all operations...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Transform regional food service operations by leading multi-unit teams, enhancing client relationships, and driving operational excellence to ensure quality nutrition in K-12 schools while fostering p...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$72K - $110K *

Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...

6 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$74K - $118K *

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Markham, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Engage in driving community impact and operational excellence while leading customer service departments. Ensure compliance, develop talents, and foster a customer-first culture to optimize performanc...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Oversee daily contact center operations, ensuring exemplary multi-channel service delivery while achieving performance metrics, leading staff, and fostering a culture of compliance and quality improve...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...

Yesterday

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.