Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $95K *

Grow your career with an impactful role leading customer service operations, enhancing client relationships, managing lifecycle support for robotic systems, and guiding a team towards excellence throu...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$112K - $130K *

Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Transportation

$64K - $97K *

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Drive operational excellence as you lead a multi-site Customer Service team. Champion process improvements while collaborating across functions to enhance customer experiences and standardize workflow...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$102K - $152K *

Join a team that's committed to enhancing customer satisfaction by leading a dynamic contact center. Engage with diverse stakeholders to implement strategies that improve service delivery, team effici...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $152K *

Lead a dynamic customer service team to elevate customer experience and operational excellence, driving strategic initiatives and fostering collaboration across departments to meet evolving customer n...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$70K - $107K *

Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$72K - $122K *

Lead the Customer Service team, optimizing performance through coaching and training. Drive collaboration across departments and enhance service delivery by implementing best practices in a dynamic, f...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$73K - $98K *

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $130K *

Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that empowers customer service excellence by managing and developing a high-performing team. Engage with customers to enhance relationships and ensure satisfaction, while coordinating acro...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead customer satisfaction initiatives and manage a team to drive performance, ensuring compliance with contract obligations and quality standards while fostering strong internal and external relation...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Join a team that's dedicated to maximizing customer satisfaction while leading a dynamic team of Customer Service Representatives. You'll enhance performance while ensuring effective communication and...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$112K - $130K *

Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $90K *

Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$87K - $100K *

Reimagine customer experience by leading a dedicated team to ensure seamless service delivery, improving cross-functional collaboration, and driving operational excellence in a dynamic environment foc...

Kitchener, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$79K - $158K *

Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $110K *

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Markham, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.