Customer Service Manager Jobs in Santa Clara, CA

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

Lead the sales team to exceed performance targets while driving business growth and delivering exceptional customer service. Mentor and develop team members, ensuring operational excellence in a dynam...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Shape exceptional guest experiences by leading the Front Office and Guest Services team, collaborating across departments to ensure operational excellence and memorable encounters that foster guest lo...

Lead the charge in optimizing customer satisfaction and RMA operations, facilitating cross-functional collaboration for exceptional service delivery while implementing continuous improvements and stra...

Manage and grow key customer accounts by building relationships and driving retention. As a trusted partner, you'll collaborate with internal teams to ensure customer success and identify expansion op...

Empower customer success by managing SLED accounts, fostering relationships, and driving account growth. Leverage your expertise to ensure clients maximize their technology investments while collabora...

Manage high-severity billing escalations, ensuring customer account reconciliation and resolution through cross-functional team leadership. Leverage analytical skills to drive governance and improveme...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Join a team that's dedicated to excellence in equipment service management. Lead hands-on repairs while guiding a skilled service team, ensuring high standards of maintenance and availability for cons...

Elevate client service excellence as a leader in security management. Drive relationships, operational insights, and continuous improvement to ensure client satisfaction and service quality at every t...

Lead the charge in delivering exceptional customer service for floor covering installations, ensuring seamless installations across Santa Clara County while diagnosing and resolving customer concerns...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Drive customer service excellence by leading multi-site support teams, enhancing operational efficiency, and fostering a culture of accountability. Leverage expertise to manage key customer accounts a...

Elevate customer satisfaction by serving as the primary liaison, managing program performance and ensuring timely delivery. Collaborate with cross-functional teams to resolve issues, enhance relations...

Engage with key clients to foster strong relationships, ensuring satisfaction and retention. Collaborate with internal teams to deliver tailored solutions and drive growth, analyzing feedback and tren...

Manage a portfolio of ~35 high-touch enterprise accounts, ensuring clients optimize software value while fostering senior-level relationships and implementing data-driven solutions to enhance customer...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Empower program success by leading quality assurance, compliance, and internal audits. Drive continuous improvement initiatives and ensure all deliverables meet the highest standards in a complex fede...