Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$75K - $95K *

Join a dynamic team as a Tier 3 Support Engineer, offering advanced technical solutions for complex IT issues and major outages. Engage in root cause analysis and improvement projects while collaborat...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Help us accelerate progress by providing advanced technical support for critical IT incidents and improvements. Collaborate across teams, conduct root cause analyses, and guide junior staff to enhance...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Transform technical support into a VIP experience by providing advanced macOS and mobile device assistance, ensuring optimal performance for elite users in high-stakes environments. Elevate your caree...

Today

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in building a world-class technical support organization, developing and scaling capabilities to enhance customer experience in electric aviation, while ensuring compliance and operati...

4 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform research into operational success by providing insightful analysis and support. Collaborate across teams to deliver technical recommendations, lead initiatives, and enhance systems architect...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$120K - $151K *

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Advance your career by leading complex technical support and incident management. Drive team excellence through mentorship and innovative solutions across various critical IT domains, ensuring top-tie...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Champion innovative engineering solutions and enhance client satisfaction through hands-on installation, maintenance, and troubleshooting of complex control systems while ensuring exceptional customer...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team supporting complex control systems installations, providing critical engineering solutions, and ensuring optimal customer experiences while traveling extensively and adapting to va...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$100K - $160K *

Join a dynamic team dedicated to building and enhancing web applications and reporting systems that support internal and external users globally. Drive system accuracy, responsiveness, and user satisf...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Contribute to the development and support of web-based applications, ensuring data accuracy and efficient operational processes while interfacing with internal and external clients across multiple reg...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Develop and maintain scalable Java applications and Spark pipelines, leveraging expertise in big data processing, ensuring high performance, scalability, and integration with diverse databases in a co...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Help us shape the future of observability by designing and customizing dashboards that provide real-time insights into application performance, infrastructure health, and business KPIs, driving operat...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $105K *

Engage with cross-functional teams to optimize processes and validate products, ensuring compliance to standards and leveraging data-driven insights for continuous improvement across manufacturing sit...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Deliver advanced technical support for MFT application, resolving complex customer issues while ensuring satisfaction. Collaborate across teams to enhance product solutions and maintain high service l...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Optimize field service engineering by serving as a key technical liaison, ensuring seamless integration and support for IT/network systems in diverse environments, while managing multiple projects to...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$75K - $100K *

Elevate healthcare IT support by providing expert troubleshooting, enhancing user experience, and fostering collaboration with cross-functional teams to drive continuous improvement in PACS and relate...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$136K - $187K *

Help us ensure operational excellence in live video streaming by taking ownership of critical incidents, collaborating with teams, and leveraging automation to enhance service delivery and customer sa...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Partner with us to provide exceptional field service support for server systems. Leverage technical expertise and interpersonal skills to ensure customer satisfaction, train new engineers, and assist...

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Optimize customer satisfaction by providing high-level technical support, resolving complex issues with server systems in various environments while collaborating with teams to enhance service quality...

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$115K - $150K *

Join a team that's dedicated to empowering public safety through tech solutions. As an IT Specialist, you'll tackle technical challenges and enhance operations, ensuring smooth system functionality an...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$123K - $138K *

Grow your career with a Senior Technical Support Analyst role, where you'll troubleshoot complex technical issues, collaborate with top talent, and enhance service delivery in healthcare technology wh...

Waterloo, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$61K - $105K *

Make your mark at a pivotal role providing expert technical support in electrical power distribution. Collaborate with customers and teams to troubleshoot and resolve challenges efficiently, balancing...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$85K - $136K *

Lead the charge in managing a citywide Technical Support team, ensuring high-quality service delivery across multiple locations. Collaborate with technical teams to integrate new technologies while fo...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Lead the charge in providing exceptional technical support for managed services customers, addressing complex issues, mentoring staff, and enhancing the customer experience through proactive solutions...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.