Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$63K - $99K *

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $132K *

Transform user experiences by providing top-notch technical support to a diverse community. Collaborate with cross-functional teams to solve complex issues while ensuring high user satisfaction in a f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Advance your career by providing expert technical support on energy conservation projects. Collaborate with teams to drive system optimization and oversee the commissioning process while mentoring jun...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $122K *

Drive customer success by leading technical support, resolving complex Salesforce issues, and enhancing product adoption. Collaborate across teams, mentor colleagues, and maintain documentation while...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Empower customers by leading technical support efforts, resolving complex issues, and driving platform adoption while collaborating with cross-functional teams to enhance user experience and maximize...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Join a dynamic team to lead the technical support experience, solving complex issues and enhancing customer satisfaction through effective collaboration and guidance on Salesforce solutions to maximiz...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$87K - $131K *

Join a dynamic team as you provide L2/L3 technical support, resolving complex issues in a fast-paced environment while collaborating with engineering teams to deliver high-quality software solutions f...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Partner with us to resolve complex technical issues for clients, enhancing their operational experience with Alogent products. Utilize your expertise in application support to drive customer satisfact...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $120K *

Join a team that's dedicated to ensuring safe and efficient power plant operations as the primary technical representative, providing critical support and guidance throughout the project lifecycle for...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Transform complex scientific concepts into deployable code by leading coordination among scientists, developers, and cloud engineers. Provide crucial project management to ensure successful project ex...

Yesterday

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to providing exceptional technical support for our enterprise software. Collaborate with customers and internal teams to diagnose and resolve complex software issues in a...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$67K - $149K *

Collaborate with engineers to enhance technical manuals, oversee quality assurance for courseware, and support documentation management for advanced USW systems, ensuring compliance and effective soft...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$67K - $100K *

Join a team that's redefining customer success by delivering application-driven solutions. As a trusted technical advisor, you'll engage with stakeholders to optimize TOMRA technologies and support bu...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $151K *

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$111K - $128K *

Unlock potential by providing advanced technical support for complex customer issues. Collaborate with internal teams and clients to enhance system efficiency, ensure satisfaction, and drive process i...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Drive technical excellence by resolving escalations, leading major incidents, and mentoring teams. Enhance client outcomes through expertise in complex infrastructure issues while fostering a culture...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Explore a pivotal role in system engineering, focusing on workflow automation and data analysis. Collaborate with subject matter experts to enhance customer tool processes and deliver impactful insigh...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Elevate your career by providing Level 3 application support, resolving complex issues, and optimizing SQL performance while collaborating with development teams to enhance system stability and user e...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $93K *

Serve as a vital point of contact, providing technical support for MWD equipment. Collaborate with field operators to resolve issues and communicate field activity effectively, ensuring efficient oper...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Lead the charge in providing dynamic technical support for clients, tackling complex issues and enhancing usability through innovative solutions. Foster strong relationships with stakeholders while ad...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $113K *

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $140K *

Join our Engineering team to oversee technical escalations, ensuring the reliability of our platform. You will collaborate cross-functionally to prevent issues, enhance processes, and elevate customer...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a dynamic team focused on resolving equipment software issues while delivering exceptional customer support and gaining expertise in software applications. Contribute to team objectives by applyi...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.