Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$90K - $130K *

Empower optimal performance by ensuring the reliability and security of multi-cloud applications. You will leverage your expertise in Kubernetes, Terraform, and CI/CD to drive operational excellence a...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Elevate cloud security by ensuring the reliability and automation of multi-cloud infrastructures. Engage in platform engineering and operational stability while utilizing tools like Kubernetes, Terraf...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Manage the reliability and security of a multi-cloud security platform, leveraging expertise in Kubernetes, Terraform, and CI/CD to automate controls and enhance observability across AWS, Azure, and G...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Serve as a Site Reliability Engineer ensuring operational stability and security across multi-cloud environments, utilizing Kubernetes, Terraform, and CI/CD practices to enhance infrastructure resilie...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Tackle the challenge of configuring and testing hardware and software in a simulated environment, ensuring seamless technology deployment for end-users through precise assembly, installation, and trou...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$102K - $153K *

Empower a dynamic team to design and support robust networking solutions across hybrid cloud environments, enhancing operational excellence and security for Managed Services platforms...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $109K *

Empower IT Service Desk operations by leading a team, enhancing customer service, and implementing best practices to ensure effective technical support for users, balancing operational efficiency with...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $109K *

Elevate IT support operations as a leader, ensuring exceptional service and best practices to enhance user experience while managing a skilled team and driving process improvements for IT Service Desk...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $184K *

Optimize product security for connected devices by embedding security in every development phase. Collaborate with cross-functional teams to ensure resilient and secure solutions, mitigating risks and...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Transform product outcomes by owning end-to-end solutions, making informed decisions, and iterating quickly based on customer insights and feedback, while employing technical skills across the stack...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Lead the charge in designing and optimizing enterprise telecom systems, influencing strategic decisions and ensuring alignment with best practices, while collaborating across teams and maintaining hig...

Reposted today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$104K - $166K *

Transform network connectivity solutions by deploying and optimizing cutting-edge technology in a collaborative team environment, ensuring robust security and seamless integration of hybrid cloud appl...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Optimize biopharmaceutical manufacturing processes by providing advanced engineering support, ensuring GMP compliance, and driving continuous improvement initiatives to enhance efficiency and reliabil...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Optimize fulfillment operations by leading service delivery for broadband and telecom markets, managing internal teams and contractors to ensure timely project completion while enforcing quality and s...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Oversee and manage the full lifecycle of construction projects in telecom, ensuring safe, timely, and high-quality delivery while leading field teams and coordinating with stakeholders to meet client...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$225K - $275K *

Shape production reliability across a global network, leading incident response and operational excellence initiatives to ensure the health of hyperscale AI infrastructure while mentoring engineering...

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Drive pre-sales technical excellence by providing robust support to the sales team, effectively engaging with clients to assess needs, resolve issues, and ensure a successful transition to service del...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Lead the charge in providing exceptional pre-sales technical support, collaborating with sales teams to assess opportunities, resolve technical issues, and present solutions while ensuring a smooth tr...

Montreal, QCIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$97K - $145K *

Contribute to transformative AI solutions by architecting advanced models and data strategies for major global enterprises, ensuring high standards of safety, alignment, and performance while collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $140K *

Join a team that shapes the future of training in aerospace and defense. Lead a dynamic group of Technical Trainers while owning program development, curriculum design, and compliance to drive technic...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Champion training excellence by leading curriculum design, compliance, and team development in a dynamic aerospace environment. Drive workforce preparedness and operational quality through data-driven...

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$75K - $95K *

Champion seamless integration of marine control systems, leveraging 5+ years in propulsion and electronic controls. Collaborate with engineering and clients to ensure top-tier vessel performance and d...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$70K - $95K *

Engage with customers to assess their needs and develop tailored automation solutions. Lead the generation of quotes and proposals, while ensuring accurate cost estimation for projects in industrial a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Empower business growth by leading a dynamic engineering team. Manage projects from initiation to completion, fostering client relationships while implementing innovative solutions for efficiency and...

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.