Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$88K - $105K *

Lead comprehensive IT infrastructure projects, managing deployment and coordination of network systems with a focus on communication and stakeholder engagement to meet project goals effectively...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Advance your career by managing IT infrastructure projects, focusing on end-to-end network deployments while engaging with stakeholders and ensuring smooth execution across various time zones...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower customer success by providing expert technical support, resolving issues swiftly, and ensuring satisfaction. Collaborate with teams to streamline processes, while prioritizing critical concern...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Shape the future of contact center solutions by designing, implementing, and optimizing Genesys Cloud CX platforms. Collaborate closely with cross-functional teams to enhance reliability and customer...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Accelerate your career by leveraging your 14 years of software engineering expertise to contribute to complex projects, driving innovative solutions and using cutting-edge technologies in a dynamic en...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$90K - $110K *

Drive the design, installation, and maintenance of advanced AV systems to support mission-critical operations. Collaborate with team members to ensure robust, secure communication within high-stakes e...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform your future by leveraging 14 years of software engineering expertise and advanced skills in Hadoop, AWS, and more, serving critical programs with a focus on innovation and collaboration on c...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Develop innovative data center network solutions globally, enhancing infrastructure efficiency. Lead strategic projects and collaborate with diverse teams to optimize deployments and integrate advance...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to the design and implementation of scalable data center networks, collaborating across global teams, optimizing technologies, and driving innovations that enhance deployment efficiency and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $164K *

Pioneer innovative software integration solutions, creating impactful prototypes and supporting customer relations. Collaborate across teams to optimize product performance while managing technical co...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $220K *

Join a dynamic team bridging engineering and customer success. Leverage your technical expertise to translate complex concepts, guide API integrations, and drive customer satisfaction in identity veri...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Partner with us to drive technical adoption of our platform, engaging customers through product demonstrations and custom solutions. Collaborate with various teams to ensure success and enhance Browse...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $138K *

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Reimagine the customer experience as a Senior Technical Support Engineer, driving high-quality technical resolutions and fostering relationships with clients. Engage in continuous improvement and team...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$175K - $263K *

Deliver expert presales solutions by engaging with customers, addressing their challenges, and shaping their transformation journey through strategic technical insights and collaborative sales partner...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $263K *

Join a team that's dedicated to delivering innovative technical solutions and providing consultative expertise to drive customer success. Collaborate in a flexible remote work environment and develop...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engage with customers to resolve product queries, troubleshooting software issues effectively while collaborating across teams to enhance service delivery and support initiatives...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$145K - $175K *

Accelerate innovation as a System Product Engineer, leading cross-functional collaboration and system-level product development to drive enhancements in technology, quality, and yield throughout the p...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Contribute to scalable manufacturing test solutions by collaborating across various engineering teams, developing test strategies, and optimizing product testability for advanced autonomous technologi...

Calgary, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$175K - $263K *

Unlock potential by providing technical expertise as a vital support to sales efforts, engaging clients in technical discussions, and fostering strategic relationships in a dynamic, collaborative envi...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $175K *

Champion innovative electrical design solutions while leading complex projects. Collaborate closely with multidisciplinary teams and clients to deliver high-quality engineering outputs. Mentor team me...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $175K *

Champion project success by leading complex electrical engineering initiatives. Combine hands-on technical design with project leadership, mentoring team members to achieve high-quality construction d...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$82K - $172K *

Deliver hands-on technical support for SATCOM and integrated systems to ensure operational readiness and functionality, while engaging in system deployment, troubleshooting, and documentation across d...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Shape the future of eCommerce by driving software advancement in a dynamic B2B environment. Leverage your expertise in Java and cloud technologies to solve complex problems and enhance customer experi...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $211K *

Unlock global support excellence by leading desktop and end-user services. Drive operational efficiency through AI and automation while enhancing user experience across diverse teams and regions. Embr...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.