At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.
As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.
Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.
Customer Success Engineer - Commercial
$140K - $160K *
Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...
Reposted 2 weeks ago
$74K - $92K *
Drive efficient technical support and solutions for users, enhancing systems operations. Manage troubleshooting for PCs, printers, and peripherals, while ensuring effective communication and customer...
3 weeks ago
$180K - $215K *
Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...
Reposted 3 weeks ago
$80K - $170K *
Drive quality through innovative testing strategies and agile environments, collaborating with cross-functional teams to enhance software systems. Utilize your expertise in software testing and contin...
3 weeks ago
$80K - $170K *
Lead the charge in testing software systems, overseeing documentation, and enhancing CI/CD pipelines while collaborating in an agile environment. Drive quality assurance by implementing best practices...
3 weeks ago
$111K *
Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...
2 weeks ago
Logistician II - Product Support (SZP)
$80K - $105K *
Lead lifecycle Logistics support for product development, integrating systems engineering and logistics planning to enhance operational readiness and product sustainment across multiple complex progra...
3 weeks ago
Talkdesk Application Support & Delivery Engineer
$85K - $100K *
Manage and enhance the Talkdesk Contact Center platform, ensuring operational stability and reliability. Collaborate with cross-functional teams to align technology with business needs, drive improvem...
1 week ago
Incident & Problem Manager, Cloud Operations
$118K - $134K *
Provide oversight and guidance in managing urgent cloud support issues, enhance operational efficiency, and drive continuous improvement in processes while collaborating across teams to ensure excepti...
2 weeks ago
$90K - $130K *
Support our dynamic fintech environment by enhancing IT operations and ensuring seamless technology experiences for employees. Take charge of device management, identity systems, and provide exception...
1 week ago
$88K - $105K *
Join a dynamic team to design and develop robust software applications, enhancing both internal engineering tools and customer-facing solutions. This role offers a diverse range of projects, from auto...
3 weeks ago
$80K - $95K *
Execute technical solutions and cultivate customer relationships to drive sales growth across diverse channels. Collaborate with internal teams to deliver tailored solutions that maximize client satis...
2 weeks ago
$110K - $130K *
Transform customer satisfaction by providing expert technical support for complex electro-mechanical systems. Collaborate with engineers to diagnose issues, enhance service delivery, and mentor teams...
1 week ago
Engineering Technician - TIGS Field Engineering & Sustainment
$68K - $143K *
Optimize system integration and support through hands-on engineering expertise across various environments, ensuring operational readiness and technical excellence for critical communication systems...
Reposted 2 weeks ago
Enterprise Field Engineer - Post-sales
$200K - $250K *
Unlock potential by leading technical onboarding and implementation, ensuring customer success with AI-driven solutions. Collaborate across teams to optimize integrations and deliver tailored training...
2 days ago
Senior Hardware Field Engineer
$95K - $115K *
Join a team that ensures the mechanical and electrical health of autonomous vehicles, diagnosing issues and optimizing performance in a fast-paced airport environment, collaborating cross-functionally...
Reposted 1 week ago
$88K - $105K *
Champion engineering support for the Amphibious Combat Vehicle program by collaborating with military and industry stakeholders to enhance system performance and drive technical solutions throughout t...
Reposted 1 week ago
$65K - $107K *
Join a dedicated team to enhance national security through advanced network support. You will analyze, troubleshoot, and optimize complex LAN/WAN systems within a sensitive Data Center, ensuring criti...
3 weeks ago
$95K - $115K *
Lead the delivery and improvement of application support services, collaborating with technology teams and vendors. Ensure operational excellence, adherence to ITIL practices, and oversee disaster rec...
5 days ago
$160K - $200K *
Lead the charge in cybersecurity assessments for large-scale DoD systems, leveraging extensive systems engineering expertise to drive evaluations that enhance operational resilience, security, and com...
3 weeks ago
$160K - $200K *
Lead the charge in cybersecurity assessments for large-scale Defense systems. Utilize a robust systems engineering background to manage and guide technical activities, ensuring rigorous evaluation fro...
3 weeks ago
Software Engineer, Enterprise Support
$110K - $130K *
Empower enterprise sellers by developing custom integrations and tooling. Collaborate with technical teams to enhance customer success and directly impact their onboarding experience with Whatnot's so...
3 weeks ago
Software Engineer, Enterprise Support
$120K - $145K *
Explore opportunities to drive success by collaborating with enterprise sellers, crafting custom integrations and scalable tooling. Utilize your engineering skills to enhance customer experience and o...
3 weeks ago
$88K - $105K *
Drive innovative network engineering solutions throughout the life cycle of tactical capabilities, ensuring optimal performance, security, and integration of systems in defense applications, while col...
2 weeks ago
$90K - $110K *
Drive your career with a dynamic role in LTE/5G RedCap validation. Lead end-to-end testing of cellular modems, ensuring top-tier performance in consumer IoT products while collaborating with cross-fun...
1 week ago
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.