Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$74K - $92K *

Drive efficient technical support and solutions for users, enhancing systems operations. Manage troubleshooting for PCs, printers, and peripherals, while ensuring effective communication and customer...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $215K *

Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $170K *

Drive quality through innovative testing strategies and agile environments, collaborating with cross-functional teams to enhance software systems. Utilize your expertise in software testing and contin...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $170K *

Lead the charge in testing software systems, overseeing documentation, and enhancing CI/CD pipelines while collaborating in an agile environment. Drive quality assurance by implementing best practices...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$111K *

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $105K *

Lead lifecycle Logistics support for product development, integrating systems engineering and logistics planning to enhance operational readiness and product sustainment across multiple complex progra...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $100K *

Manage and enhance the Talkdesk Contact Center platform, ensuring operational stability and reliability. Collaborate with cross-functional teams to align technology with business needs, drive improvem...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $134K *

Provide oversight and guidance in managing urgent cloud support issues, enhance operational efficiency, and drive continuous improvement in processes while collaborating across teams to ensure excepti...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Support our dynamic fintech environment by enhancing IT operations and ensuring seamless technology experiences for employees. Take charge of device management, identity systems, and provide exception...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Join a dynamic team to design and develop robust software applications, enhancing both internal engineering tools and customer-facing solutions. This role offers a diverse range of projects, from auto...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Execute technical solutions and cultivate customer relationships to drive sales growth across diverse channels. Collaborate with internal teams to deliver tailored solutions that maximize client satis...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform customer satisfaction by providing expert technical support for complex electro-mechanical systems. Collaborate with engineers to diagnose issues, enhance service delivery, and mentor teams...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$68K - $143K *

Optimize system integration and support through hands-on engineering expertise across various environments, ensuring operational readiness and technical excellence for critical communication systems...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$200K - $250K *

Unlock potential by leading technical onboarding and implementation, ensuring customer success with AI-driven solutions. Collaborate across teams to optimize integrations and deliver tailored training...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that ensures the mechanical and electrical health of autonomous vehicles, diagnosing issues and optimizing performance in a fast-paced airport environment, collaborating cross-functionally...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Champion engineering support for the Amphibious Combat Vehicle program by collaborating with military and industry stakeholders to enhance system performance and drive technical solutions throughout t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$65K - $107K *

Join a dedicated team to enhance national security through advanced network support. You will analyze, troubleshoot, and optimize complex LAN/WAN systems within a sensitive Data Center, ensuring criti...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead the delivery and improvement of application support services, collaborating with technology teams and vendors. Ensure operational excellence, adherence to ITIL practices, and oversee disaster rec...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale DoD systems, leveraging extensive systems engineering expertise to drive evaluations that enhance operational resilience, security, and com...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$160K - $200K *

Lead the charge in cybersecurity assessments for large-scale Defense systems. Utilize a robust systems engineering background to manage and guide technical activities, ensuring rigorous evaluation fro...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $130K *

Empower enterprise sellers by developing custom integrations and tooling. Collaborate with technical teams to enhance customer success and directly impact their onboarding experience with Whatnot's so...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Explore opportunities to drive success by collaborating with enterprise sellers, crafting custom integrations and scalable tooling. Utilize your engineering skills to enhance customer experience and o...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Drive innovative network engineering solutions throughout the life cycle of tactical capabilities, ensuring optimal performance, security, and integration of systems in defense applications, while col...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $110K *

Drive your career with a dynamic role in LTE/5G RedCap validation. Lead end-to-end testing of cellular modems, ensuring top-tier performance in consumer IoT products while collaborating with cross-fun...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.