Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$66K - $109K *

Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join our team to drive security throughout the product lifecycle, ensuring secure design and development practices. Collaborate with diverse teams to identify risks, enhance testing, and enable develo...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our team to lead cybersecurity efforts in large-scale network infrastructure. You will manage risk assessments, enforce security policies, and enhance system security while collaborating with div...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team to support test strategy and execution for space programs, ensuring developmental objectives meet standards. Collaborate with contractors and government agencies to enhance robust...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$152K - $205K *

Elevate your career by driving product enhancements in Cloud technologies, collaborating with engineering teams and partners to deliver top-notch user experiences and support large enterprises in leve...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $155K *

Lead the charge in architecting and managing mission-critical IT systems, ensuring high availability and security across infrastructure. Play a pivotal role in cloud migrations and automation efforts...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $130K *

Lead the charge in delivering innovative submarine engineering solutions by driving systems integration, managing stakeholder requirements, and enhancing project practices for high-impact defense prog...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Champion the design and management of robust Unified Communications platforms. Collaborate with stakeholders to ensure reliability and support for Webex Calling, Contact Center, and SIP Trunking acros...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$175K - $185K *

Engineer robust systems by leading requirements analysis and integration efforts. Support technical direction for complex hardware/software systems while ensuring operational efficiency and adherence...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $185K *

Join a team that drives system engineering excellence by analyzing requirements and leading design while ensuring technical integrity. Collaborate with stakeholders to develop and implement innovative...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $185K *

Manage system requirements specifications and lead design efforts to ensure technical integrity. Provide guidance on user requirements, conduct feasibility studies, and oversee integration of designs...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$175K - $185K *

Transform system requirements into comprehensive solutions by leading design, development, integration, and testing efforts. Guide users in defining needs, ensuring technical integrity, and enhancing...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Tackle the complexities of Unified Communications, overseeing critical Cisco Webex platforms and leading incident management efforts. Ensure optimal performance while coordinating with vendors and sta...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower enterprise collaboration by managing Cisco Webex platforms and ensuring their operational health. Act as a key contact for incident management and vendor relations, enabling seamless communica...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the design and support of enterprise UC platforms, ensuring reliability and security while managing vendor escalations and incident responses for seamless communications across the Americas regio...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Transform enterprise communications by leading the design and support of Unified Communications platforms, ensuring reliability and optimization across platforms such as Webex, while collaborating wit...

Montreal, QCIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Join a team that's dedicated to enhancing Unified Communications solutions. Leverage your expertise to support Cisco Webex environments and drive platform reliability through incident management and v...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that supports enterprise Unified Communications solutions, ensuring reliability and security across platforms. Collaborate with vendors and stakeholders to manage incidents and enhance com...

Edmonton, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive the operational excellence of enterprise UC platforms across the Americas, ensuring reliability and security by managing incidents, vendor relationships, and maintaining compliance with performa...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Shape the future of Unified Communications by ensuring the reliability and performance of Cisco Webex platforms. Collaborate with vendors and stakeholders to enhance service delivery across the Americ...

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize and support enterprise Unified Communications platforms, ensuring reliability and compliance while managing vendor relationships and incident resolution in a fast-paced environment across col...

Vancouver, BCIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Unlock your potential as you support and optimize enterprise UC platforms, ensuring reliable and secure communication solutions. Collaborate with vendors and stakeholders to manage incidents, enhance...

Calgary, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $130K *

Optimize software development and maintenance for innovative tactical systems in a collaborative agile environment, enhancing solutions for defense and commercial sectors. Engage in the full software...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance our laser service capabilities by leveraging your expert knowledge in medical laser systems, troubleshooting complex issues, and enhancing training and operational processes to support our tec...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.