Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$110K - $130K *

Lead product enhancements by managing development lifecycle, defining roadmaps, ensuring functionality, and collaborating with users to initiate feature requests while coding and strategizing to meet...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion signal integrity excellence by resolving challenges in high-speed hardware design and support engineering production through advanced simulations and collaboration across teams for optimized...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Analyze market needs and engage prospective customers while translating insights into actionable strategies. Collaborate with Product and Engineering teams to elevate customer interactions and drive s...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a dynamic team as you provide hands-on engineering support in a cleanroom environment, tackling production challenges and enhancing process efficiencies to drive quality and innovation in semicon...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Engineer cutting-edge testing solutions for defense and aerospace systems, developing processes and equipment to ensure reliability and performance. Lead teams in troubleshooting and enhancing complex...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$140K - $150K *

Shape your future by developing and maintaining data classification policies, automating sensitive data governance, and engineering integrations to enhance data security and compliance across diverse...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Join a team that's dedicated to developing and maintaining robust data classification policies, ensuring seamless integration and automation for sensitive data governance across diverse applications a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in the technical testing and deployment of AI agents, ensuring solutions meet customer requirements from blueprint to go-live. Collaborate across teams and drive successful implementat...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower user experiences by leading Tier 3 support initiatives, orchestrating client projects and delivering exceptional technical assistance while mentoring fellow technicians in a dynamic environmen...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Manage the enterprise systems and operations for file transfer, ensuring optimal performance across Linux and Windows environments, cloud services, and cybersecurity tools while supporting long-term s...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Oversee complex IT systems and cloud services, ensuring robust infrastructure support and strategic management for FDA’s essential public-facing web presence, enhancing communication and operational e...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to developing innovative software solutions supporting mission-critical defense programs. Engage in every phase of the SDLC, applying your expertise to enhance processes a...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$175K - $263K *

Champion customer-facing technical solutions to drive Federal government transformations. Build relationships, deliver tailored solutions, and collaborate with sales to achieve technical wins, ensurin...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Empower clients by providing hands-on networking support and solutions, ensuring optimal performance of their IT environments. Collaborate with diverse teams to address technical challenges and drive...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$149K - $160K *

Drive technical excellence by providing high-level on-site support, fostering relationships with clients, and resolving complex telecommunications issues while collaborating with engineering and vario...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $145K *

Transform mission capabilities as a Technical Support Lead, integrating and deploying AI-enabled solutions across multiple security domains. Collaborate with stakeholders to ensure operational readine...

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Unlock potential by serving as a vital liaison between customers and engineering teams, ensuring successful implementation and support of complex aerospace products, while driving technical reviews an...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Play a key role in solving complex technical challenges while leading innovations. Collaborate with global teams to enhance customer experiences and empower others through mentorship, all while drivin...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Accelerate customer success by owning deployment from contract to live, ensuring operational efficiency in complex environments. Collaborate with cross-functional teams to resolve issues and drive suc...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform complex deployments into operational successes by collaborating with teams to validate and optimize technical requirements, ensuring seamless onboarding for strategic customers and maintaini...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in global deployment and operation of F5 application delivery, ensuring scalable, secure solutions across diverse environments while driving automation and operational excellence throu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform the landscape of Windows server and client management through expertise in updates, patching, and deployment while leveraging enterprise-grade troubleshooting and collaboration with cross-fu...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive modernization initiatives as a Staff SAP Basis Engineer, leading cloud transitions and SAP S/4HANA upgrades. Your expertise will shape our SAP solutions through automation, observability, and se...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $114K *

Manage and execute system level debugging and integration for RF, analog, and digital systems. Collaborate with design engineers to optimize testing and ensure compliance, while documenting findings a...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Drive customer success by providing expert support for applications, integrating our cutting-edge bionic technology and public API. Collaborate with engineering teams to optimize performance and devel...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.