Service Desk Manager Jobs

Unlock potential by leading digital enablement strategies for AI capabilities, driving adoption and measurable business value. Collaborate with stakeholders to ensure successful deployment and user en...

Grow your career with a leadership role overseeing Command Center technical administration and reporting. Drive operational efficiency, manage teams, and enhance data quality to meet corporate objecti...

Elevate IT service excellence by leading North America's Service Center, optimizing support operations and driving continuous improvement through automation, collaboration, and strategic leadership ac...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Empower operational excellence by leading Help Desk and Technology Support initiatives. Drive governance, knowledge management, and continuous improvement to enhance service delivery and operational e...

Drive strategic leadership in IT service delivery, ensuring client satisfaction and operational excellence while managing financial performance and growth opportunities across accounts...

Lead the charge in delivering exceptional IT infrastructure services, ensuring client satisfaction and operational excellence while driving account growth and strategic leadership across service deliv...

Drive strategic client relationships and operational excellence as you lead service delivery, ensuring compliance, financial performance, and client satisfaction while identifying growth opportunities...

Lead the charge in modernizing a federal agency's data ecosystem, managing customer solutions and technical enablement. Collaborate across teams to enhance platform adoption and deliver exceptional tr...

Join a dynamic team managing platform enablement and customer solutions, delivering training and support for a cloud-based analytics ecosystem. Lead cross-functional collaboration to enhance user adop...

Oversee daily service desk operations, ensuring efficient IT support for end users. Manage incident resolution, enhance customer satisfaction, and maintain documentation while adhering to ITIL V4 stan...

Lead and develop a high-performing team of Project Engineers and Implementation Specialists, ensuring quality execution and technical leadership for Data Center infrastructure deployments across North...

Elevate IT service delivery for a major federal client, managing a team to ensure high-quality services, compliance, and client satisfaction. Leverage your expertise in ITIL and federal standards to o...

Elevate your career as an ITSM Service Delivery Manager, leading IT services for a major federal client. Drive high-quality service delivery, manage a dedicated team, and implement ITIL best practices...

Shape customer satisfaction by leading a dedicated team, ensuring seamless communication between clients and operations while driving performance metrics and fostering strong relationships to meet org...

Drive project success by managing multi-disciplinary teams, ensuring contract compliance, on-time delivery, and customer satisfaction from order receipt through warranty. Collaborate with stakeholders...

Lead the charge in field service operations, ensuring safety, efficiency, and customer satisfaction while developing and mentoring technicians in a dynamic environment...

Champion the management of network infrastructure problems, ensuring effective solutions and communication with stakeholders. Drive process improvements and trend analysis to enhance operational effic...

Shape the future of product management by leading cross-functional teams to successfully launch innovative products and services. Drive UI/UX design and service initiatives while managing project time...

Lead the management of Desk and Mail Services, overseeing operations for 9,500 students. Ensure compliance with policies, manage staff, and enhance service delivery through effective data management a...

Empower student services by managing desk operations and mail systems, ensuring compliance with policies while enhancing user experience for 9,500 residents. Lead a team, oversee budgets, and drive co...

Elevate our project management excellence by leading a team responsible for the successful delivery of complex IT engagements, ensuring adherence to standards, and fostering stakeholder collaboration...

Elevate your career by leading end-to-end technical delivery for ServiceNow IRM and SecOps products. Collaborate with cross-functional teams to translate business priorities into actionable plans, ens...

Elevate operational excellence by managing the customer service backbone, ensuring seamless Quote-to-Cash processes, and driving efficiency across Sales, Finance, and Customer Success in a fast-scalin...

Unlock potential by providing advanced IT support and resolving complex incidents. Collaborate with cross-functional teams to enhance service delivery and improve user experience across local and glob...