Service Desk Manager Jobs in Atlanta, GA

Manage ServiceNow client implementations, leading multiple workstreams from planning to post-engagement support while ensuring alignment with organizational strategies and providing mentorship to team...

Join a dynamic team to lead deskside services, ensuring top-tier IT support and management. Drive efficiency in troubleshooting, hardware repair, and service delivery while fostering collaboration and...

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...

Empower a high-performing IT support team by leading operations, enhancing customer service, and ensuring compliance with federal regulations. Drive continuous improvement and optimize help desk perfo...

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Elevate service delivery by leading a dynamic team of 25-30 professionals. Drive client satisfaction and operational excellence through innovative AI tools, strategic project oversight, and effective...

Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...

Lead a dynamic digital service desk, enhancing web operations and stakeholder engagement while managing workflows, content publishing, and operational improvements across HHS digital platforms...

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

Engage with us to lead complex transitions of Application Maintenance Services and Development. Drive governance, manage client relationships, and ensure operational readiness while delivering quality...

Join our team as we empower clients through exceptional technical support and strategic advisement. Collaborate on innovative solutions while building strong relationships and enhancing their network...

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

Shape product strategy and commercialization efforts, ensuring alignment with market trends and customer needs. Drive product development, marketing initiatives, and cross-functional collaboration to...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

Take ownership of a 24x7 Security Operations Center, leading a team of SOC analysts. Drive performance, manage client relationships, and ensure high-quality investigations while fostering team develop...

Lead transformative AI cybersecurity strategies, guiding clients through risk assessments and governance frameworks while managing cross-functional teams to ensure secure AI adoption and compliance wi...

Drive contract delivery and optimization for member accounts, ensuring value realization through data analysis and cross-functional collaboration. Manage project execution, stakeholder engagement, and...

Elevate your career by driving data-driven insights and analytics initiatives. Collaborate with stakeholders to transform complex data into actionable visualizations, enhancing decision-making and bus...

Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...

Join a team that's redefining project management excellence in public safety. Lead and mentor a dynamic group of Project Managers, ensuring successful SaaS implementations while driving cross-function...

Drive successful technology engagements as a hands-on leader, ensuring end-to-end delivery and proactive problem-solving in complex Systems Integration projects across global teams...