Service Desk Manager Jobs in Austin, TX

Transform IT support operations by leading a global service desk team, enhancing processes, and ensuring high-quality service delivery to meet organizational goals in a dynamic environment...

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...

Empower a high-performing IT support team by leading operations, enhancing customer service, and ensuring compliance with federal regulations. Drive continuous improvement and optimize help desk perfo...

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...

Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...

Lead a dynamic Managed Services Engineering Team to enhance customer satisfaction, optimize operations, and drive continuous service improvement while fostering strong relationships with clients and p...

Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...

Drive enterprise endpoint strategy and lifecycle management across diverse devices. Lead governance, automation, and security initiatives to enhance user experience and operational efficiency in a mod...

Lead a dynamic digital service desk, enhancing web operations and stakeholder engagement while managing workflows, content publishing, and operational improvements across HHS digital platforms...

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

Oversee transformational AI projects within the Voice of Customer team, collaborating with cross-functional stakeholders to enhance customer experience and drive high-impact initiatives from concept t...

Drive transformational AI projects within the Voice of Customer team, collaborating with cross-functional leaders to enhance customer experience and deliver high-impact programs globally. Shape the fu...

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

Join us to lead a high-performing SMB sales team, leveraging AI and data insights to drive revenue growth, enhance customer outcomes, and foster a culture of innovation and continuous learning in a dy...

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Shape product strategy and commercialization efforts, ensuring alignment with market trends and customer needs. Drive product development, marketing initiatives, and cross-functional collaboration to...

Contribute to strategic security product management for server solutions, overseeing feature development, launch readiness, and lifecycle governance. Collaborate across teams to enhance product securi...

Engage with cross-functional teams to drive IT project delivery, enhance operational maturity, and implement effective change management strategies. Collaborate with leadership to ensure technology in...

Shape the future of digital self-service by leading strategic initiatives across product, voice, web, and portal channels. Drive modernization efforts and manage program managers to enhance customer s...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

Lead enterprise-scale IT projects by coordinating teams, managing resources, and ensuring timely delivery within budget. Utilize Agile and Waterfall methodologies to drive value and maintain stakehold...