Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $95K *

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$109K - $136K *

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $100K *

Shape the future of consumer finance by leading a dynamic team. Drive branch success, enhance customer experiences, and ensure compliance across the district while fostering growth and delivering on p...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$98K - $155K *

Optimize customer experiences by managing relationships and lifecycle initiatives. Collaborate cross-functionally to ensure project delivery, drive customer success, and foster long-term partnerships...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $120K *

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$74K - $111K *

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Transportation

$82K - $94K *

Develop expertise in safety services, advising diverse clients on loss prevention and compliance. Manage client relationships, conduct assessments, and implement effective safety programs while ensuri...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$104K - $173K *

Accelerate customer success by managing relationships, driving growth, and ensuring satisfaction while leveraging expertise in GE Control Products and service agreements. Be the key point of contact f...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$104K - $167K *

Champion customer success by managing strategic accounts, fostering partnerships, and ensuring product adoption. Leverage data-driven insights to enhance satisfaction and business outcomes while addre...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$198K - $257K *

Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $137K *

Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Oversee customer support operations across the Americas, enhancing service quality and team performance while driving technical escalations and operational efficiency. Play a pivotal role in implement...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$90K - $120K *

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Pioneer customer success with enterprise restaurant groups. Drive retention, growth, and strategic relationships while shaping best practices. You'll be the business consultant they need to thrive in...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$92K - $139K *

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Deliver strategic technical leadership for complex enterprise accounts, ensuring customer success and alignment across internal teams. Own executive engagements, drive implementation, and enhance AI g...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive efficiency at the highest level by managing daily operations, enhancing performance, and leading coaching initiatives. Collaborate with senior leaders and stakeholders to foster growth and addre...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead day-to-day operations by managing performance, billing, and PNL. Collaborate with team leads and senior management to drive results, promote a positive culture, and ensure KPI achievement while f...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.