In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Grow your career with an impactful role leading customer service operations, enhancing client relationships, managing lifecycle support for robotic systems, and guiding a team towards excellence throu...
5 days ago
$70K - $95K *
Shape the future of customer service management by enhancing the JFK AirTrain passenger experience. Lead initiatives to ensure safety and operational excellence while fostering collaboration across te...
Reposted 5 days ago
$64K - $97K *
Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...
Reposted 2 weeks ago
$70K - $95K *
Inspire exceptional customer service by leading and developing a high-performing support team, driving improvements in key metrics while ensuring outstanding experiences across all customer interactio...
2 weeks ago
Customer Service Contact Center Manager
$102K - $152K *
Join a team that's committed to enhancing customer satisfaction by leading a dynamic contact center. Engage with diverse stakeholders to implement strategies that improve service delivery, team effici...
4 days ago
Customer Service Contact Center Manager
$102K - $152K *
Lead a dynamic customer service team to elevate customer experience and operational excellence, driving strategic initiatives and fostering collaboration across departments to meet evolving customer n...
4 days ago
Manager, Logistics & Inventory
$70K - $107K *
Shape the future of logistics and inventory management by overseeing port operations, enhancing team collaboration, ensuring compliance with safety standards, and driving efficiency across departments...
Reposted 3 weeks ago
Associate Director of Business Development
$100K *
Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...
Reposted 2 days ago
$72K - $122K *
Lead the Customer Service team, optimizing performance through coaching and training. Drive collaboration across departments and enhance service delivery by implementing best practices in a dynamic, f...
5 days ago
$75K - $95K *
Lead service delivery across multiple projects, ensuring client satisfaction, compliance with SPS policies, and effective operational management while driving employee engagement and performance excel...
3 weeks ago
$80K - $90K *
Champion operational efficiency and client satisfaction as you lead teams and oversee lockbox processing, driving continuous improvement and strong vendor relationships in a dynamic environment...
3 weeks ago
$79K - $85K *
Drive customer satisfaction and business growth by managing service operations, supervising route representatives, and ensuring compliance with safety and service standards for an assigned territory...
Yesterday
$87K - $100K *
Reimagine customer experience by leading a dedicated team to ensure seamless service delivery, improving cross-functional collaboration, and driving operational excellence in a dynamic environment foc...
2 weeks ago
$91K - $152K *
Accelerate progress at the intersection of customer service and operations, ensuring efficient outage management and seamless billing processes for power generation projects while supporting a diverse...
Reposted yesterday
$69K - $110K *
Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...
1 week ago
$82K - $111K *
Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...
3 days ago
$94K - $158K *
Elevate team performance by providing leadership and oversight to directors and staff to enhance service quality and achieve operational goals in a collaborative and multi-functional environment...
6 days ago
$70K - $95K *
Lead sales strategy and execution to drive revenue growth, foster long-term customer relationships, and elevate industry presence. Collaborate with internal teams to achieve targets and provide tailor...
2 days ago
$75K - $95K *
Transform regional food service operations by leading multi-unit teams, enhancing client relationships, and driving operational excellence to ensure quality nutrition in K-12 schools while fostering p...
3 weeks ago
$72K - $110K *
Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...
1 week ago
Customer Experience Operations Program Manager
$74K - $118K *
Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...
3 weeks ago
Customer Service Manager (Trainee)
$64K - $97K *
Engage in driving community impact and operational excellence while leading customer service departments. Ensure compliance, develop talents, and foster a customer-first culture to optimize performanc...
Reposted 2 weeks ago
Call Center Operations Manager
$75K - $95K *
Oversee daily contact center operations, ensuring exemplary multi-channel service delivery while achieving performance metrics, leading staff, and fostering a culture of compliance and quality improve...
6 days ago
Call Center Operations Manager
$75K - $95K *
Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...
6 days ago
Manager, Retail Contact Center
$75K - $95K *
Lead the charge in providing exceptional experiences in a dynamic contact center, guiding a high-performing team to deliver outstanding member service while driving operational excellence and collabor...
Reposted today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.