Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$86K - $198K *

Join a team that's dedicated to designing and implementing strategic IT programs, leveraging advanced technical expertise to solve complex challenges while mentoring team members and driving project s...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$86K - $198K *

Lead the charge in designing and implementing strategic IT programs, leveraging extensive technical expertise to solve complex challenges. Mentor teams and drive project success with minimal direction...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $135K *

Drive transformative data governance initiatives, aligning innovative strategies with ethical practices. Collaborate broadly to ensure high-quality data is central to decision-making and AI initiative...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Unlock your potential as a senior leader driving integrated marketing initiatives. Oversee client relationships and project delivery while collaborating with cross-functional teams to elevate brand pe...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$90K - $110K *

Champion project success by leading Microsoft D365 implementations and website development. Collaborate with cross-functional teams to ensure compliance and deliver high-quality results while managing...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Lead the charge in driving organizational change management for digital transformation. Collaborate with executives and teams to develop strategies that enhance adoption, support value realization, an...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Oversee daily operations to drive customer satisfaction and financial success. Lead skilled teams in service, installation, and support. Ensure long-term operational effectiveness while meeting corpor...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead the charge in managing district operations, ensuring profitability and customer satisfaction while adhering to safety standards and company policies. Collaborate with teams to optimize service de...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$118K - $168K *

Lead the charge in defining and executing a digital product strategy that enhances user experience and drives business transformation. Collaborate across teams to deliver innovative solutions and opti...

Toronto, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $208K *

Drive enterprise-level development and business automation initiatives, ensuring alignment with organizational goals. Lead teams to enhance operational efficiency, implement innovative technologies, a...

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$134K - $265K *

Elevate business processes by leading Oracle Cloud PPM implementations, managing client interactions, and driving transformation initiatives. Collaborate with cross-functional teams to enhance efficie...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Transform business processes by leading Oracle Cloud PPM implementations, managing client interactions, and guiding teams to enhance efficiency and decision-making across projects...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Empower transformation by leading Oracle Cloud PPM implementations, managing client interactions, and driving process improvements. Collaborate with teams to enhance efficiency and support business de...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Drive Oracle Cloud PPM implementations by leading workstreams, advising stakeholders, and transforming business processes. Collaborate with teams to enhance efficiency and support business development...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead Oracle Cloud implementation workstreams, drive business process transformation, and manage client interactions while coaching junior team members to enhance project delivery and efficiency across...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock your potential by leading Oracle Cloud implementations, driving business transformation, and managing client relationships. Collaborate with cross-functional teams to enhance efficiency and del...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead Oracle Cloud implementation workstreams, driving business transformation and managing client interactions. Collaborate with teams to enhance processes and deliver high-quality results while coach...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Drive business transformation by leading Oracle Cloud PPM implementations, managing client interactions, and guiding teams to enhance efficiency and decision-making. Shape the future of enterprise pro...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock transformative potential by leading Oracle Cloud PPM implementations, guiding teams, and enhancing business processes. Collaborate with stakeholders to drive efficiency and innovation while man...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Champion business transformation by leading Oracle Cloud PPM implementations, managing client interactions, and guiding teams to enhance efficiency and decision-making. Drive project success while men...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive the execution of high-priority compliance initiatives, ensuring strong governance and timely delivery. Collaborate across teams to manage risks, track progress, and align outcomes with regulator...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$118K - $168K *

Shape the future of digital products by leading cross-functional teams to deliver innovative solutions that enhance user experience and drive business transformation. Collaborate with stakeholders to...

Waterloo, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $175K *

Lead transformative projects by analyzing legacy systems and optimizing processes. Collaborate with teams to extract business rules and ensure seamless transitions to modern solutions, enhancing opera...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Manage and enhance IT support operations, driving team performance and customer satisfaction through innovative solutions and effective leadership. Collaborate cross-functionally to optimize processes...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive exceptional customer support by leading a dynamic IT team, enhancing processes, and fostering relationships. Collaborate with stakeholders to innovate solutions and ensure top-tier service deliv...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.