Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $140K *

Empower teams as a key leader in accounting and financial reporting. Oversee month-end close, drive improvements, and mentor finance professionals in a flexible environment, ensuring quality and compl...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$96K - $120K *

Join a team that's redefining project success by managing scope, coordinating Agile sprints, and fostering collaboration. Inspire teams, communicate effectively with stakeholders, and drive continuous...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion product strategy and delivery across global markets, driving high-impact initiatives. Collaborate with cross-functional teams to translate business needs into technical solutions, ensuring me...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$70K - $95K *

Transform delivery management by leading cross-functional teams to build high-performance Java and Angular applications. Drive Agile practices, manage stakeholders, and oversee end-to-end technical de...

Montreal, QCIn-Person

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Join a dynamic team to lead program management initiatives, ensuring alignment with strategic goals. Oversee budgets, guide cross-functional teams, and enhance organizational performance through effec...

5 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$80K - $95K *

Execute project management strategies to drive research initiatives, ensuring effective collaboration and communication across teams. Manage project life cycles, optimize processes, and enhance outcom...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $145K *

Lead multiple commercial renovation projects, ensuring quality and client satisfaction while managing budgets and schedules. Grow your career in a dynamic environment with opportunities for advancemen...

Calgary, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Staffing

$96K - $136K *

Lead and manage a team of Business Systems Analysts to deliver detailed system requirements and specifications for a cutting-edge credit risk product, collaborating closely with stakeholders in a dyna...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Join a team that's dedicated to enhancing client satisfaction through effective communication and project management in cybersecurity. Leverage your technical expertise to ensure service excellence an...

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Pioneer client success by leading engagements within a dynamic team dedicated to providing innovative business solutions, managing financial processes, and fostering team development while driving res...

Toronto, ONIn-Person

Reposted 5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$130K - $140K *

Lead the charge in managing strategic projects, ensuring alignment with business goals while motivating teams to meet timelines and deliverables. Drive project success through effective communication...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $150K *

Join a dynamic team as you lead the delivery of Application Management Services, focusing on SAP solutions. Drive innovation, enhance client relationships, and optimize enterprise applications to achi...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Transform your career by leading strategic initiatives in Clearing and Settlement. Drive high-quality delivery, manage cross-functional collaboration, and ensure operational readiness while enhancing...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $155K *

Elevate client outcomes by leading strategic transformation in Clearing and Settlement. As a Product Owner, you'll drive high-quality delivery, manage backlogs, and align stakeholders to ensure succes...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$190K - $334K *

Drive organizational effectiveness by leading strategic initiatives, enhancing team alignment, and managing cross-functional product development programs. Foster collaboration and advocate for design...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $192K *

Partner with us to enhance customer satisfaction and drive successful adoption of our solutions. You'll support clients through their journey, ensuring value and identifying growth opportunities while...

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $192K *

Empower customers to achieve maximum value from our solutions by acting as a strategic advisor and facilitator. Collaborate with teams to drive engagement, enhance adoption, and identify growth opport...

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $192K *

Join a team that's dedicated to empowering customers and enhancing satisfaction through effective management of relationships, driving user adoption, and facilitating strategic consultations for optim...

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Join a dynamic team as you lead and develop Client Service Representatives, enhancing client satisfaction and operational efficiency. Drive process improvements and collaborate across departments to s...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$128K - $192K *

Elevate customer success by guiding clients through their Workday journey. This role emphasizes relationship-building, strategic communication, and driving adoption, ensuring customers maximize the va...

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a dynamic team as you lead complex technology initiatives, ensuring seamless execution from planning to rollout. Drive cross-functional collaboration and deliver measurable business outcomes whil...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Unlock potential by partnering with clients to enhance portfolio management, streamline processes, and drive strategic initiatives. Collaborate with teams to assess, implement, and optimize PMO framew...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Grow your career with a dynamic role leading AI Native pods, managing cross-functional teams through education and client engagements, while championing AI SDLC practices and ensuring delivery excelle...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $164K *

Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform healthcare technology delivery by leading complex construction projects. Drive coordination among teams, manage schedules, and ensure successful execution in a dynamic environment, enhancing...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.