Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Advance your career with a remote role leading a claims team. Oversee investigations, manage workloads, and drive success while ensuring compliance with company standards and fostering team developmen...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Transform your career by leading large-scale projects, managing client relationships, and driving operational excellence. Collaborate with diverse teams and ensure project delivery meets customers' ne...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$128K - $193K *

Lead the successful delivery of SAP implementation projects, ensuring client satisfaction and project profitability. Manage resources, timelines, and quality assurance while cultivating strong client...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $85K *

Manage client relationships and drive account growth by fostering trust and engagement. Collaborate cross-functionally to ensure client satisfaction and retention while identifying expansion opportuni...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$159K - $265K *

Lead the analysis and enhancement of logistics processes, translating operational needs into effective business solutions. Collaborate with teams to develop process architectures and ensure compliance...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$159K - $265K *

Join our team to enhance logistics processes and drive transformation in government services. You'll manage analysis, develop integrated solutions, and prepare impactful reports, ensuring operational...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$159K - $265K *

Unlock potential by leading logistics process improvements and translating operational requirements into effective business solutions. Collaborate with teams to enhance supply chain operations and del...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the charge in managing complex projects from design to closeout, ensuring adherence to scope, schedule, and budget. Collaborate with stakeholders to mitigate risks and drive successful outcomes i...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Engage clients and lead fund management with strategic oversight, ensuring financial accuracy and optimal staff utilization while mentoring junior team members and driving business development...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$148K - $201K *

Drive the execution of complex material handling system projects, ensuring successful implementation across Amazon's network. Collaborate with cross-functional teams to standardize processes and enhan...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$93K - $138K *

Oversee and enhance IT services for end-users, managing technologies and processes to ensure security and efficiency. Serve as a technical resource, driving improvements and supporting hardware/softwa...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

The Project Manager - Client Partnerships at Aspira is responsible for leading cross-functional, client-facing projects that enhance internal processes and improve client experiences. This role involv...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive your career forward by leading complex cross-functional programs and projects. Collaborate with diverse teams to ensure successful delivery, operational excellence, and continuous improvement in...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $120K *

Empower the IT Service Desk as a Shift Lead, ensuring top-tier support and operational excellence. Guide a team, optimize processes, and enhance user experience while collaborating across IT functions...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$91K - $120K *

Join a dynamic IT Service Desk team as a Shift Lead, driving operational excellence and enhancing user experience through effective support strategies, team mentorship, and process optimization. Shape...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $210K *

Join a team that's driving innovation in AI/ML and cloud modernization. Lead technical projects, engage stakeholders, and ensure operational success across dynamic initiatives for Intelligence Communi...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $210K *

Manage and execute technical projects focused on AI/ML, cloud modernization, and data management. Collaborate with cross-functional teams and stakeholders to drive successful project outcomes in a fas...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's leading a large-scale website modernization project, focusing on content strategy, ADA compliance, and stakeholder engagement. Drive successful delivery through effective project ma...

Today

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Shape the future of project management by leading complex, integrated technology initiatives. Manage end-to-end project lifecycles, ensuring timely delivery within standards of quality, performance, a...

Ottawa, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $280K *

Lead audit initiatives by spearheading data management and application technology coverage, ensuring robust controls within a complex financial framework. Foster talent development and engage with sta...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$112K - $225K *

Lead the charge in delivering complex Microsoft programs, managing multi-workstream initiatives, and driving client satisfaction. Collaborate with stakeholders to ensure successful execution and gover...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$112K - $225K *

Empower your career by leading complex Microsoft programs and initiatives. As a trusted advisor, you'll manage multi-workstream projects, drive client satisfaction, and mentor teams, paving the way fo...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$112K - $225K *

Lead the charge in delivering complex Microsoft programs, managing multi-workstream initiatives, and driving client satisfaction. Collaborate with stakeholders to ensure project success while mentorin...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Champion patient support programs by managing operations, finances, and stakeholder relationships. Drive quality improvement and ensure compliance while fostering a patient-centric approach in a dynam...

Mississauga, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$89K - $166K *

Shape the future of product data management by designing and deploying scalable MDM solutions. Leverage your Stibo STEP expertise to enhance product onboarding and governance while collaborating with...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.