Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $110K *

Deliver impactful project management by leading cross-functional teams, ensuring timely and budget-friendly project delivery while enhancing team capabilities and stakeholder engagement...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $90K *

Grow your career with a dynamic team focused on enhancing customer satisfaction, managing aerospace orders, and ensuring compliance with quality standards while leading continuous improvement initiati...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform lives by leading rehabilitation services, ensuring optimal care and program effectiveness while fostering collaboration among staff and residents in a supportive environment...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$133K - $165K *

Deliver transformative enterprise implementations by managing complex deployments, guiding customers through change, and refining processes to enhance efficiency in the insurance technology landscape...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$133K - $165K *

Join a team that's redefining insurance implementations. You'll manage complex deployments, collaborate with top carriers, and shape processes that enhance claims handling. Your expertise will drive e...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $135K *

Support growth by coaching client-facing professionals to enhance pipelines, advance opportunities, and strengthen client relationships. Collaborate with leaders to execute strategies and drive measur...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$68K - $102K *

Lead the charge in delivering strategic insights and solutions for clients in the insurance sector. Collaborate with teams to analyze data, develop recommendations, and manage projects, driving impact...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Optimize IT service delivery by leading a team dedicated to exceptional support experiences while ensuring operational excellence across technology platforms and restaurant operations, delivering impa...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$201K - $277K *

Architect innovative AI infrastructure solutions, collaborating with top organizations to translate complex requirements into scalable designs. Engage deeply with technical details while guiding produ...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the end-to-end delivery of complex initiatives within Crew Lifecycle Transformation, driving process analysis, executive communication, and cross-functional collaboration to ensure successful...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $130K *

Join a dynamic team as a Momentum Subject Matter Expert, showcasing system capabilities and driving user adoption in a federal environment. Leverage your expertise to engage stakeholders, develop demo...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$133K - $173K *

Engage with us to lead the configuration and implementation of Informatica IDMC MDM solutions, ensuring high-quality master data management across Customer, Product, and Supplier domains while collabo...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $173K *

Unlock the potential of master data management by leading the configuration and implementation of Informatica IDMC MDM solutions. Collaborate with stakeholders to ensure high-quality, governed data ac...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $173K *

Drive the configuration and implementation of Informatica IDMC MDM solutions, ensuring high-quality master data management across customer, product, and supplier domains. Collaborate with stakeholders...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $173K *

Champion the configuration and implementation of Informatica IDMC MDM solutions, ensuring high-quality master data management across customer, product, and supplier domains while collaborating with st...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$133K - $173K *

Champion the configuration and implementation of Informatica IDMC MDM solutions, ensuring high-quality master data management across Customer, Product, and Supplier domains while collaborating with st...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Join us in delivering impactful project management solutions for national security initiatives. Collaborate with senior officials and leverage your expertise in Intelligence, Surveillance, and Reconna...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$130K - $165K *

Lead cross-functional project delivery, ensuring alignment on scope, budget, and quality. Drive collaboration across teams, manage risks, and maintain client relationships to achieve successful outcom...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $95K *

Unlock potential by leading technology-driven solutions to enhance Capital Markets processes. Drive automation, analytics, and data integration to improve efficiency and support strategic decision-mak...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$76K - $174K *

Join a team that's dedicated to delivering scalable data solutions, overseeing architecture and governance across complex initiatives. Lead cross-functional teams, mentor technical leaders, and drive...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $111K *

Lead the charge in delivering enterprise technology solutions by coordinating projects across SAP, Oracle, and other platforms. Collaborate with stakeholders to drive process improvements and ensure s...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $140K *

Elevate your career by leading IT projects in a dynamic DoD environment. Drive project management excellence, ensuring timely delivery of enterprise software and infrastructure solutions while collabo...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in managing complex IT projects within a DoD-classified environment, ensuring seamless integration and adherence to cybersecurity standards while collaborating with cross-functional te...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Empower your career with a pivotal role in platform operations, ensuring reliability and performance. Collaborate with teams to enhance business continuity and drive improvements in investment managem...

Montreal, QCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $169K *

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.