Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$120K - $145K *

Unlock potential by delivering expert consulting services to optimize zTPS software configurations, drive adoption, and enhance client engagement, ensuring maximum value from technology investments in...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $92K *

Champion the implementation of Medicaid Management Information System modules, overseeing project scope, budget, and timelines. Collaborate with vendors and state teams to ensure successful delivery a...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$119K - $179K *

Pioneer customer-focused software projects, ensuring disciplined execution and measurable outcomes. Lead cross-functional teams, manage risks, and drive financial health while aligning stakeholder exp...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join a dynamic team to shape and deliver innovative corporate solutions, enhancing employee experience and operational efficiency through AI and digital transformation. Lead product strategy, prioriti...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Unlock your potential by managing client relationships and providing expert guidance on health and welfare plans. Collaborate with teams to analyze data, prepare presentations, and ensure compliance w...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$153K - $207K *

Join us to design and implement complex AWS solutions, driving customer success through technical expertise and best practices. Collaborate with stakeholders to optimize performance and manage risks t...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Lead impactful projects by managing timelines, budgets, and stakeholder engagement. Utilize agile methodologies to deliver high-quality IT solutions while fostering collaboration and communication acr...

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Shape the future of operations by leading a dynamic team to enhance service delivery, streamline processes, and drive growth in a fast-paced environment. Your expertise will ensure efficient contract...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Elevate project success by leading systems integration initiatives, managing all phases from planning to closure. Collaborate with stakeholders, ensure quality standards, and drive efficiency across m...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$112K - $149K *

Shape the future of autonomous maritime systems by leading incident response and ensuring mission readiness. Collaborate across teams to diagnose failures, implement engineering fixes, and standardize...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Join a team that's dedicated to enhancing customer onboarding experiences. Lead and mentor a dynamic group of Implementation Managers, optimizing workflows and ensuring high-quality service delivery f...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $172K *

Drive strategic leadership for project and resource management, ensuring timely delivery and optimal resource utilization. Collaborate with cross-functional teams to enhance customer experience and fi...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic team to drive technology project implementations for retail and small business credit card products. Collaborate closely with stakeholders to optimize systems, enhance customer experien...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Shape the future of credit card and lending products by leading technology implementations, collaborating with cross-functional teams, and driving project success to enhance customer experience and op...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead complex commercial construction projects, ensuring effective communication, cost management, and stakeholder satisfaction across all phases from initiation to closure...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Staffing

$95K - $115K *

Empower our team to drive cross-functional IT projects, ensuring timely delivery and stakeholder satisfaction. Collaborate with management to define project goals, manage resources, and enhance effici...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Empower project success by leading cross-functional IT initiatives, managing scope, timelines, and stakeholder expectations. Drive collaboration and continuous improvement to enhance project delivery...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$144K - $186K *

Reimagine client engagement by leading a portfolio of OneStream implementations, ensuring project success through effective risk management, financial oversight, and collaboration across teams while m...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$144K - $186K *

Lead successful delivery of OneStream client projects by overseeing portfolio health, managing risks, and ensuring client satisfaction. Collaborate across teams to enhance finance transformation outco...

Dallas, TXRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$84K - $105K *

Oversee the management of commercial properties, ensuring tenant satisfaction and operational excellence while coordinating maintenance, budgeting, and compliance with lease obligations...

Markham, ONIn-Person

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $101K *

Transform client relationships by ensuring exceptional value delivery, driving engagement, and facilitating strategic decision-making to enhance satisfaction and retention across diverse industries...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Drive client success by building relationships, understanding needs, and maximizing value from services. Engage with diverse clients to ensure satisfaction, retention, and growth through tailored supp...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $101K *

Accelerate client success by building relationships and delivering value through effective use of Gartner services. Champion client engagement and support key business decisions to drive retention and...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $101K *

Build strong client relationships to enhance engagement, satisfaction, and retention, ensuring each client maximizes their investment while improving overall organizational effectiveness through tailo...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Deliver impactful project management by leading cross-functional teams, ensuring timely and budget-friendly project delivery while enhancing team capabilities and stakeholder engagement...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.