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Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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AI Security Manager

$134K - $265K *

Unlock potential by leading AI cybersecurity strategy assessments and governance frameworks. Collaborate with cross-functional teams to manage risk and implement security controls, ensuring enterprise...

San Antonio, TX (Bexar County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive AI cybersecurity strategy by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into effective security framewor...

Pittsburgh, PA (Allegheny County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Engage in leading AI cybersecurity strategy assessments and governance workshops, translating business objectives into effective risk management frameworks. Collaborate with cross-functional teams to...

Richmond, VA (Richmond City County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Unlock the potential of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls, ensuring e...

Sacramento, CA (Sacramento County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Engage in leading AI cybersecurity strategy assessments and governance workshops. Translate business objectives into AI governance frameworks while managing client expectations and coordinating cross...

Nashville, TN (Davidson County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Transform cybersecurity strategies for AI adoption, guiding enterprises in governance, risk management, and implementation. Lead teams through assessments and deliver innovative solutions while ensuri...

New York, NY (New York County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Discover a pivotal role in shaping AI cybersecurity strategies, guiding enterprises through risk management and governance frameworks. Lead teams in delivering innovative solutions while ensuring alig...

Louisville, KY (Jefferson County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Transform your career by leading AI cybersecurity strategies, guiding clients through risk assessments, and developing governance frameworks. Collaborate with cross-functional teams to implement solut...

New Orleans, LA (Orleans County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape the future of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls for enterprises...

Minneapolis, MN (Hennepin County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

Members who searched for Service Delivery Manager, also searched for:

Customer Service Manager
Delivery Manager
Service Manager
Product Delivery Manager
Client Delivery Manager
Food Service Manager
Facilities Service Manager
Director, Customer Service
Food Service Director
Field Service Engineer

AI Security Manager

$134K - $265K *

Lead transformative AI cybersecurity strategies, guiding enterprises in managing risks and governance frameworks while collaborating across teams to implement effective security solutions and enhance...

Portland, OR (Washington County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Join a team that's redefining AI cybersecurity strategy. Lead client engagements to assess risks, develop governance frameworks, and implement security controls, ensuring enterprises effectively manag...

Rochester, NY (Monroe County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...

Morristown, NJ (Morris County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Elevate your career by leading AI cybersecurity strategies, guiding teams through risk assessments, and shaping governance frameworks for enterprises adopting AI technologies. Drive impactful solution...

Memphis, TN (Shelby County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Advance AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and managing cross-functional teams to secure AI implementations and miti...

Las Vegas, NV (Clark County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Champion AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks...

Los Angeles, CA (Los Angeles County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive AI cybersecurity strategy by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, ensu...

Mclean, VA (Fairfax County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead AI cybersecurity strategy initiatives, guiding clients in governance, risk management, and implementation. Collaborate with cross-functional teams to develop frameworks and controls that align wi...

Jericho, NY (Nassau County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

Locations near Ohio:

Columbus, OH
Lockbourne, OH
Groveport, OH
Brice, OH
Grove City, OH
Reynoldsburg, OH

AI Security Manager

$134K - $265K *

Elevate your career by leading AI cybersecurity strategies, guiding clients through governance frameworks, and managing risk operating models. Collaborate with cross-functional teams to implement solu...

Lansing, MI (Ingham County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...

Kansas City, MO (Clay County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Champion AI cybersecurity strategies by leading assessments, designing governance frameworks, and guiding teams through implementation. Collaborate across functions to ensure robust security measures...

Jersey City, NJ (Hudson County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape AI cybersecurity strategies by leading assessments and governance workshops. Collaborate with cross-functional teams to translate business objectives into effective risk management frameworks, e...

Hartford, CT (Capitol County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive AI cybersecurity strategy by leading assessments and governance workshops. Collaborate with cross-functional teams to translate business objectives into effective risk management frameworks and...

Huntsville, AL (Madison County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead transformative AI cybersecurity strategies, guiding clients through risk assessments and governance frameworks while managing cross-functional teams to ensure secure AI adoption and compliance wi...

Inglewood, CA (Los Angeles County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape the future of AI security by leading strategic engagements that define governance and risk frameworks for enterprises adopting AI technologies, ensuring robust cybersecurity measures are in plac...

Jacksonville, FL (Duval County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead the charge in AI cybersecurity strategy, guiding enterprises through risk assessments and governance frameworks while collaborating across teams to implement robust security measures and drive tr...

Dallas, TX (Dallas County)In-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services
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Top companies hiring for Service Delivery Manager
DeloitteAmazonBGISBaker TillyTD BankPWCBlue Shield Of CaliforniaCapgeminiDHL GroupWounded Warrior ProjectWorkdayAccentureTeleTechSAICNTT DATA Services
Top similar job titles to Service Delivery Manager
Project Manager jobsSenior Project Manager jobsSecurity Manager jobsSenior Program Manager jobsCustomer Success Manager jobsSoftware Engineering Manager jobsAssociate IT Consultant jobsProgram Manager jobsSenior Supply Chain Manager jobsSenior Operations Manager jobsScrum Master jobsServiceNow Consultant jobsData Science Manager jobsBusiness Analyst jobsService Manager jobs
Top cities hiring for Service Delivery Manager
Toronto, ON jobsNew York, NY jobsChicago, IL jobsHouston, TX jobsAtlanta, GA jobsBoston, MA jobsDallas, TX jobsWashington, DC jobsMontreal, QC jobsAustin, TX jobs

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.