Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $218K *

Engage in shaping innovative Human Capital products as a Senior Consultant, driving product strategy and delivery. Collaborate across teams to translate user needs into actionable requirements, ensuri...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Unlock potential by leading product management initiatives that drive Human Capital solutions. Collaborate across teams to translate strategies into actionable requirements, ensuring delivery of impac...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Champion innovative product solutions by leading cross-functional teams to enhance Human Capital offerings. Drive product strategy, manage backlogs, and ensure delivery excellence while creating value...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Transform product management by owning the backlog, translating strategy into actionable requirements, and collaborating across teams to deliver impactful solutions that enhance human capital offering...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Shape and deliver innovative Human Capital products by translating strategies and user feedback into actionable requirements. Collaborate across teams to enhance product value and drive successful out...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Lead the charge in shaping innovative Human Capital products. As a Senior Consultant, you'll drive product strategy, manage backlogs, and collaborate across teams to deliver impactful solutions that e...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Unlock potential by leading product management initiatives that drive Human Capital solutions. Collaborate across teams to translate strategies into actionable requirements, ensuring delivery of impac...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Transform product management by owning the backlog and driving delivery for Human Capital solutions. Collaborate across teams to translate strategy into actionable requirements, ensuring value creatio...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $218K *

Advance your career by leading product management initiatives that drive innovation and enhance Human Capital solutions. Collaborate with cross-functional teams to translate strategies into actionable...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$97K - $195K *

Elevate your career by leading complex transformation projects that drive change and deliver measurable outcomes. Collaborate with cross-functional teams to manage project lifecycles, ensuring alignme...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$97K - $195K *

Elevate your career by leading complex transformation projects, driving change through collaboration with stakeholders, and delivering measurable outcomes on time and within budget. Your expertise wil...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $94K *

Lead the charge in delivering innovative workplace solutions while managing key client relationships. Oversee project delivery, coordinate resources, and address complex design challenges to ensure al...

Ottawa, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $94K *

Champion innovative workplace solutions, bridging business needs and real estate strategy while managing client relationships and overseeing multifunctional service delivery. Develop and ensure alignm...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $110K *

Drive your career with a dynamic role overseeing construction projects across Canada. Lead planning, execution, and delivery while managing budgets and schedules, ensuring quality and compliance with...

Toronto, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Lead the charge in managing a dynamic team, driving operational excellence and performance while fostering a culture of continuous improvement and strategic development within a fast-paced environment...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Advance global service delivery by managing offshore partnerships, ensuring performance excellence, and driving operational improvements across teams to enhance productivity and quality outcomes...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $121K *

Pioneer your career by managing AV systems integration projects, ensuring timely execution, budget adherence, and customer satisfaction while leading cross-functional teams and mitigating risks throug...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $150K *

Unlock potential by owning end-to-end product delivery, ensuring timely and accurate data for customers. Collaborate with teams to enhance processes, troubleshoot issues, and drive customer satisfacti...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Champion the planning and execution of Remote Services projects, ensuring technical accuracy and commercial viability while coordinating with stakeholders and managing program portfolios to drive over...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Join a team that's dedicated to enhancing customer satisfaction through effective management of field service operations, ensuring a world-class service experience while overseeing P&L performance and...

Calgary, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$80K - $95K *

Drive mission-critical IT projects by leading diverse teams, managing risks, and ensuring stakeholder alignment. Your expertise will support the Missile Defense Agency in delivering innovative solutio...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $150K *

Grow your career with a dynamic role driving strategic partnerships in the real estate sector. Contribute to business expansion by building relationships with property developers and executing sales s...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Join a team that's redefining employee payment solutions. As an Implementation Manager, oversee the deployment of our SaaS product for diverse clients, ensuring successful integrations and fostering s...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Champion project success by overseeing equipment installation and commissioning. Lead cross-functional teams, manage schedules, and ensure compliance with safety standards while delivering exceptional...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Unlock potential by driving client success through proactive health management, contract renewals, and expansion opportunities. Collaborate across teams to ensure service delivery excellence and excee...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.