Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
$100K - $120K *
Optimize delivery processes for software products, ensuring high quality and adherence to standards. Collaborate cross-functionally, manage project timelines, and resolve conflicts to achieve successf...
Reposted 4 weeks ago
$110K - $130K *
Drive the vision and strategy for Payments Delivery, overseeing implementation, process improvement, and compliance. Lead a high-performing team to enhance operational efficiency and ensure competitiv...
Reposted 3 days ago
Senior Manager, Sustainment Data Solutions
$125K - $150K *
Join a team that's redefining sustainment data solutions, leading a diverse organization of 150 professionals. Drive analytics, forecasting, and digital services to support global aircraft fleets and...
6 days ago
Service Delivery Center, Senior DevOps Engineer
$67K - $136K *
Drive innovation by optimizing cloud infrastructure and delivery automation. Collaborate with cross-functional teams to deliver reliable, scalable platforms for financial services clients, ensuring se...
1 week ago
$120K - $144K *
Lead the execution of complex data analytics programs, ensuring alignment with strategic objectives and effective delivery across multiple projects while managing resources, risks, and budgets...
4 days ago
$68K - $143K *
Lead the charge in delivering exceptional IT service management for the Air Force, ensuring operational excellence and customer satisfaction while overseeing local service delivery and aligning with e...
6 days ago
$95K - $115K *
Transform documentation practices by leading a dynamic, remote team focused on delivering high-quality customer-facing content. Drive continuous improvement and strategic thinking while ensuring consi...
Today
Oracle Senior Solution Delivery manager - Managed Services
$110K - $130K *
Empower client success by managing post-implementation Oracle solutions, ensuring service quality, compliance with SLAs, and fostering long-term relationships. Lead teams to optimize processes and enh...
1 week ago
$100K - $120K *
Join us to lead transformative infrastructure and security projects for global clients. Manage teams, drive project success, and ensure stakeholder alignment while delivering high-quality results acro...
3 weeks ago
$81K - $108K *
Lead the delivery of security-focused technology initiatives, managing mid-sized projects from inception to completion. Collaborate with cross-functional teams to ensure alignment with scope, budget...
2 weeks ago
$81K - $108K *
Elevate your career by leading cybersecurity project delivery, managing cross-functional teams, and ensuring alignment with scope, budget, and regulatory standards. Drive secure, scalable solutions in...
2 weeks ago
Service Delivery (HRSD) Advisory & Employee Experience
$110K - $130K *
Shape the future of HR service delivery by partnering with leaders to optimize processes, integrate technology, and enhance employee experiences through innovative strategies and AI solutions across m...
Today
Implementation Project Manager
$90K - $110K *
Champion client success by leading complex implementations, managing risks, and ensuring operational readiness. Collaborate with executive stakeholders to deliver projects on time while maintaining hi...
Reposted 5 days ago
Software Engineering Director – Digital Delivery
$142K - $190K *
Contribute to enterprise-level digital solutions by leveraging your expertise in software engineering and delivery. Shape technical direction, influence cross-functional teams, and drive modernization...
1 week ago
$95K - $115K *
Lead and manage complex healthcare projects, enhancing clinical processes and service delivery. Collaborate with teams to develop plans, manage budgets, and ensure quality standards throughout the pro...
2 weeks ago
$95K - $115K *
Shape the future of healthcare by leading complex projects that enhance clinical processes and service delivery. Collaborate with diverse teams to ensure quality standards, manage budgets, and drive e...
2 weeks ago
Director of PMO - Delivery Program Manager
$125K - $150K *
Transform project delivery by leading a high-performing PMO, ensuring governance, optimizing resources, and driving client satisfaction across multiple engagements while balancing strategic oversight...
4 days ago
Utility Distribution Project Manager I
$95K - $145K *
Lead the management of electric distribution projects, ensuring timely delivery and effective stakeholder coordination throughout all phases, from planning to closeout, while maintaining budgetary con...
Reposted 3 weeks ago
Senior Director, HR Systems, Product Owner
$134K - $167K *
Optimize HR technology ecosystems by leading strategic initiatives, integrating systems, and driving organizational transformation. Collaborate cross-functionally to enhance workforce effectiveness an...
3 days ago
$100K - $120K *
Drive customer success by leading implementation journeys for multiple accounts. Own timelines, enhance onboarding experiences, and facilitate client transitions while ensuring high-quality outcomes a...
Reposted 3 weeks ago
Senior Manager, Service Management - ServiceNow Platform
$140K - $187K *
Unlock potential by leading the design and delivery of ServiceNow solutions, enhancing global service management capabilities through collaboration with cross-functional teams and ensuring alignment w...
1 week ago
Senior Manager, Salesforce Delivery
$110K - $130K *
Lead the charge in enhancing digital banking experiences by managing Salesforce Loyalty Cloud capabilities, prioritizing client needs, and driving cross-functional collaboration for high-quality deliv...
1 week ago
Senior Customer Support Service Delivery Program Manager
$154K - $192K *
Lead transformative programs to optimize customer experience delivery, focusing on BPO partnerships and evolving service models. Collaborate across teams to ensure seamless transitions and enhance ope...
1 week ago
Senior Customer Support Service Delivery Program Manager
$154K - $192K *
Elevate customer experience by leading strategic transitions in service delivery. Focus on optimizing BPO partnerships and evolving operational models to enhance support efficiency and customer satisf...
1 week ago
Senior Customer Support Service Delivery Program Manager
$138K - $173K *
Lead high-impact programs to optimize customer experience support, focusing on BPO partnerships and evolving service delivery models. Collaborate across teams to ensure smooth transitions and enhance...
1 week ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.