Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$125K - $150K *

Empower client success by leading MiraCloud implementations, ensuring operational excellence, timely delivery, and profitability while developing project management practices and fostering strong stak...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Lead and innovate in the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Oversee project management practices, establish governance standards...

Edmonton, ABIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Join a dynamic team to lead successful MiraCloud implementations, ensuring client satisfaction and operational excellence. Drive project management practices, oversee teams, and foster relationships w...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Join us to lead the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Oversee project management practices and foster relationships with stakeh...

Toronto, ONIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Lead and ensure successful implementation of MiraCloud solutions, focusing on client satisfaction, operational excellence, and profitability while managing Project Managers and enhancing project manag...

Montreal, QCIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Champion successful MiraCloud implementations, ensuring client satisfaction, operational excellence, and timely delivery. Lead project management practices while fostering relationships with stakehold...

Vancouver, BCIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Transform the delivery landscape by leading MiraCloud implementations, ensuring client satisfaction and operational excellence while driving profitability and scaling project management practices acro...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Champion operational excellence by leading client delivery initiatives, enhancing relationships, and driving strategic growth. Collaborate with diverse teams to ensure successful engagements and excee...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $222K *

Transform delivery outcomes by leading the EVOLVE program, overseeing budget, vendor performance, and governance across all phases of a large-scale Oracle-based HR and ERP systems transformation, whil...

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate project delivery by leading cross-functional teams to ensure successful execution of complex initiatives, managing risks, and fostering collaboration across business and technology stakeholder...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$86K - $136K *

Advance your career by leading E2E delivery for a high-profile public sector project. Collaborate with cross-functional teams to drive process alignment and ensure operational readiness for a custom S...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $130K *

Unlock potential by leading digital enablement strategies for AI capabilities, driving adoption and measurable business value. Collaborate with stakeholders to ensure successful deployment and user en...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $150K *

Drive the evolution of procurement by managing vendor engagements and intake processes. Collaborate with cross-functional teams to streamline operations, enhance stakeholder relationships, and deliver...

Victoria, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Engage in strategic leadership to drive operational excellence and service delivery for global Digital Workplace Solutions. Lead teams, enhance client relationships, and optimize performance in a fast...

Pennsylvania, USRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $135K *

Empower our resource management efforts by coordinating staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery thr...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Optimize resource management processes to enhance onboarding and transitions across consulting operations. Collaborate with leaders to align talent with project needs, ensuring operational efficiency...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Champion resource management by coordinating staffing and deployment activities, enhancing operational efficiency, and ensuring optimal talent alignment for project success across the Consulting servi...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Drive operational efficiency by managing resource deployment and onboarding across consulting projects. Collaborate with leaders to align talent with project needs, ensuring optimal utilization and en...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Transform resource management by coordinating staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery through proac...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Join a team that's driving operational excellence in resource management. This role coordinates staffing and deployment across projects, ensuring optimal talent alignment and enhancing client delivery...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Join a dynamic team as you coordinate staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery through effective res...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Join a team that's pivotal in optimizing resource management for consulting projects. You'll coordinate staffing, enhance operational efficiency, and ensure the right talent is aligned with project ne...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$365K - $435K *

Transform data center delivery by leading multi-site project teams, ensuring timely execution and operational readiness, while fostering strong partnerships and driving continuous improvement in a fas...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.