Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Elevate your career by leveraging your expertise in Front-End and Back-End technologies. In this pivotal role, you'll steer project delivery, mentor teams, and establish technology standards that driv...
4 days ago
Senior Director of Customer Service
$120K - $150K *
Lead the charge in optimizing customer service across diverse manufacturing sites, ensuring high-quality experiences and strategic alignment with sales and operations while fostering a collaborative...
3 weeks ago
$90K - $120K *
Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...
Reposted 1 week ago
$100K - $130K *
Champion fleet operational excellence by leading strategy, asset management, and compliance initiatives across multi-location service environments, ensuring optimal performance and cost efficiency for...
1 week ago
Director, Distribution & Field Service
$120K - $150K *
Oversee the performance and strategy of a $7B distribution network, driving operational excellence and service improvements for restaurant operations. Engage with stakeholders and implement data-drive...
3 weeks ago
Senior Director, Customer Care
$150K - $180K *
Lead the charge in delivering a premier customer experience by overseeing multi-national customer care operations, defining strategies, enhancing KPIs, and fostering a culture of continuous improvemen...
Reposted yesterday
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
Reposted 1 week ago
$120K - $150K *
Take ownership of operations across multiple logistics facilities, ensuring high service quality and profitability. Lead strategic initiatives, manage budgets, and drive a culture of safety, inclusion...
2 weeks ago
$72K - $110K *
Empower the supply chain by ensuring efficient, timely deliveries while leading a focused team and leveraging analytics for continuous improvement and resource optimization...
Today
$171K - $256K *
Join a team that's driving customer success through strategic account management, innovative solutions, and cross-functional collaboration to enhance satisfaction and profitability across diverse cust...
5 days ago
$171K - $256K *
Transform customer engagement as you create and execute strategic account plans that enhance relationships, drive revenue growth, and meet client needs. Collaborate cross-functionally, advocate for cu...
5 days ago
Director, Business Development
$100K - $130K *
Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...
Reposted 2 weeks ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
2 weeks ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
2 weeks ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
2 weeks ago
$90K - $120K *
Optimize retail operations for a high-traffic sports and entertainment venue. Lead staff hiring, enhance customer experience, and manage financial performance while ensuring compliance with all regula...
6 days ago
$140K - $160K *
Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...
3 weeks ago
Senior Director of Customer Experience
$130K - $180K *
Lead the transformation of customer experience by unifying teams, developing strategies, and managing high-stakes client interactions. Drive product collaboration and operational excellence through in...
Today
$125K - $150K *
Drive your career with a dynamic leadership role overseeing client services, ensuring excellence in project execution, and fostering strong cross-departmental collaborations to enhance the client expe...
3 weeks ago
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
3 weeks ago
Director of Service Fulfillment
$90K - $120K *
Support critical field service efforts by leading technicians to achieve high customer satisfaction and operational efficiency. Your leadership will drive performance and enhance service delivery stan...
4 weeks ago
$145K - $155K *
Champion operational excellence by driving compliance and financial performance while developing strong regional teams and client relationships that enhance customer satisfaction and employee retentio...
Yesterday
$100K - $130K *
Drive operational excellence in the Americas by leading a dedicated team focused on enhancing user experiences, optimizing business processes, and delivering innovative solutions within the Food progr...
3 weeks ago
$130K - $196K *
Optimize operational efficiency by leading a high-performing team in a dynamic distribution facility, focusing on production, quality control, and strategic resource management to drive business succe...
6 days ago
$80K - $120K *
Drive sales and occupancy by developing relationships with community agencies, managing referrals, and collaborating with clinical teams to ensure effective resident placement. Achieve occupancy goals...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.