Technical Support Manager Jobs in Edmonton, AB

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Accelerate progress at the heart of technology leadership, guiding a hybrid team through the intricacies of Oracle PeopleSoft systems to enhance performance, governance, and integration across a globa...

Accelerate mining technology solutions by serving as a key advisor, troubleshooting intricate systems, enhancing operational efficiency, and fostering customer satisfaction through expert support and...

Champion transformation by leading a team of engineers to modernize network inventory systems. Shape the technical vision and ensure operational excellence while collaborating across functions for imp...

Drive strategic project initiatives by leveraging CAT Product Link technology to enhance operational efficiency and decision-making in Mining, Construction, and Power Systems. Collaborate across teams...

Innovate technical solutions for MV VFD systems while leading projects, mentoring teams, and ensuring compliance with industry standards to drive business growth and customer satisfaction across Canad...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Join a team that's building a robust Support Operations function to enhance customer experience, overseeing a dedicated team while implementing effective processes and technologies to ensure seamless...

Pioneer growth in healthcare solutions by driving sales of ophthalmic imaging equipment through strategic planning, relationship building, and effective presentations, while ensuring customer satisfac...

Champion complex transformation initiatives within the mining sector by developing actionable program plans, ensuring accountability, and driving stakeholder alignment to achieve strategic objectives...

Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...

Lead the charge in designing innovative cloud contact center solutions with expertise in Genesys CCaaS. Engage clients throughout the sales cycle while architecting robust, scalable environments to me...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Join a team that leads global technical support operations, optimizing service delivery and team performance while ensuring high-quality customer experiences and effective case management in a dynamic...

Drive daily operations and growth for a team of 8-10 Support Engineers, enhancing customer support quality and technical proficiency while aligning performance with strategic departmental goals...

Contribute to the design and management of infrastructure solutions to enhance system reliability, optimize performance, and automate processes, while collaborating with development teams for best pra...

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

Transform enterprise project delivery by managing complex initiatives from initiation to completion. Drive effective stakeholder communication, risk management, and continuous improvement to ensure hi...

Engage with customers to troubleshoot semi-complex systems, providing expert support through schematic analysis and PLC logic. Collaborate on productivity improvements and ensure high customer satisfa...

Join a team that drives incident readiness and response strategies, fostering collaboration across stakeholders. You'll lead crisis management initiatives, enhance operational resilience, and protect...

Transform the future of construction by leading a global team of Technical Program Managers. Drive portfolio governance, adopt AI methodologies, and enhance product delivery while ensuring measurable...

Pioneer transformative strategies as a Project Manager, overseeing complex initiatives and cross-functional teams to deliver projects on time and within budget, while driving sustainable business chan...

Lead strategic initiatives and complex projects, delivering impactful solutions while collaborating with cross-functional teams and stakeholders. Drive efficiency and long-term business value through...

Manage and develop a blend of contractors and full-time engineers. Lead teams while promoting growth, managing technical direction, and driving change through AI adoption and collaboration with stakeh...

Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...