IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$75K - $95K *

Join a team that's focused on delivering exceptional technical support. In this role, you'll assist users, troubleshoot issues, and enhance product knowledge while gaining insights into AI technologie...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Advance your career by providing hands-on IT support, resolving escalated issues, and managing devices in a dynamic environment. Collaborate with a growing team to enhance productivity and streamline...

Today

  •   5 - 7 years exp.  •   Information Technology

$72K - $108K *

Join a dynamic team to tackle complex technical challenges and enhance client success. Leverage your expertise in IT operations and client support to deliver innovative solutions and exceptional servi...

Waterloo, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Join a dynamic team to lead IT security operations, ensuring compliance and safeguarding infrastructure across diverse environments including Windows, Linux, and cloud...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $198K *

Transform security operations by enhancing cloud infrastructure, automating security processes, and collaborating with cross-functional teams to ensure robust protection and compliance against emergin...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $140K *

Join a team that's dedicated to enhancing client operations by providing expert application support. You'll plan and execute client implementations, manage system performance, and ensure seamless serv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Play a key role in leading a dynamic tech team, delivering strategic IT solutions, and enhancing client satisfaction through effective management and innovative technology implementations...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Support technical excellence by providing expert guidance on fixed retail scanner solutions, ensuring seamless integration and performance optimization throughout the product lifecycle while collabora...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $105K *

Champion your technical skills by providing advanced IT support, troubleshooting, and customer service to enhance user experience and operational efficiency across multiple platforms and devices in a...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate your career by providing Level 3 application support, resolving complex issues, and optimizing SQL performance while collaborating with development teams to enhance system stability and user e...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$105K - $125K *

Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $170K *

Optimize the bank's technology infrastructure by resolving complex issues, enhancing service delivery, and ensuring operational continuity through effective monitoring, incident management, and stakeh...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $170K *

Optimize our critical technology infrastructure by resolving complex issues and enhancing service delivery. Collaborate across teams to ensure optimal performance and implement proactive strategies fo...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $110K *

Support a mission-critical application modernization program by providing Tier 2 application support, troubleshooting issues, and ensuring a reliable user experience for approximately 180,000 users mo...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $110K *

Join a team that's dedicated to enhancing user experience through application support. You'll troubleshoot and resolve issues for a portfolio of enterprise applications, ensuring seamless access for 1...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$71K - $96K *

Join a dynamic team as a Computer Support Analyst, providing essential technical support for software and hardware operations, assisting with live events, and ensuring seamless technology integration...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$139K - $172K *

Innovate the IT infrastructure and security landscape while implementing DevOps practices to enhance productivity, reliability, and compliance for a cutting-edge engineering organization. Drive cloud...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$139K - $172K *

Architect secure and scalable IT infrastructure, bridging traditional IT and DevOps. Lead compliance for CMMC and FedRAMP, improving developer productivity and system reliability in a dynamic, innovat...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Deliver seamless collaboration solutions by owning Slack, Google Workspace, and Zoom. Engage with diverse teams to streamline operations, drive integrations, and enhance productivity while ensuring se...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive the evolution of IT infrastructure by managing Microsoft 365, enhancing cybersecurity, and optimizing network systems. Collaborate with teams to ensure operational resilience and support busines...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$145K - $155K *

Unlock potential by providing expert Tier II support for Windows and Linux systems, enhancing operational stability and user experience across a hybrid environment. Collaborate closely with teams to d...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $87K *

Help us provide exceptional IT support by troubleshooting, deploying devices, and enhancing classroom technology. Collaborate with faculty and students to ensure seamless technology integration and fo...

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$72K - $87K *

Shape the future of technology support in education by providing hands-on IT assistance, managing devices, and enhancing user experience for students and staff. Collaborate across campuses to ensure s...

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Empower the Field Engineering team by defining and enhancing enterprise networking standards, ensuring quality delivery, and supporting complex implementations across North America. Collaborate with s...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.