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IT Support Engineer Jobs
IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
What IT Support Engineers Do
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Skills and Qualifications
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
Career Opportunities and Compensation
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Find IT Support Engineer Jobs on Ladders
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Support Engineer Jobs
IT Systems Administrator & Workplace Migration Specialist
$176K - $208K *
Drive digital transformation by leading the migration from Microsoft 365 to Google Workspace. You'll architect solutions, manage data pipelines, and ensure seamless transitions while minimizing downti...
2 weeks ago
IT Systems Administrator & Workplace Migration Specialist
$176K - $208K *
Lead the charge in migrating our workforce from Microsoft 365 to Google Workspace. You'll design, execute, and manage the transition, ensuring zero data loss and minimal downtime while enhancing our c...
2 weeks ago
IT Systems Administrator & Workplace Migration Specialist
$176K - $208K *
Lead the digital transformation by migrating workforce data and infrastructure from Microsoft 365 to Google Workspace. Ensure seamless execution, minimal downtime, and zero data loss while managing te...
2 weeks ago
IT Systems Administrator & Workplace Migration Specialist
$88K - $104K *
Pioneer the digital transformation by leading the migration from Microsoft 365 to Google Workspace. You will architect, execute, and optimize the transition, ensuring minimal downtime and zero data lo...
2 weeks ago
Network Administrator (Network Engineer III)
$80K - $95K *
The Network Engineer III is responsible for developing and deploying network systems that meet organizational performance, security, and compliance requirements. This role involves troubleshooting net...
Reposted 2 days ago
IT Service Management (ITSM) Consultant
$110K - $130K *
Lead the transformation of IT service management processes by analyzing, designing, and implementing best practices. Collaborate with stakeholders to enhance service delivery and ensure alignment with...
2 weeks ago
Senior Manager, Technical Support
$95K - $112K *
Lead a global team to optimize technical support operations, enhance customer experience, and drive strategic initiatives. Champion compliance, governance, and data-driven insights to foster a culture...
1 month ago
$95K - $115K *
Shape the future of IT support operations by leading a dynamic help desk team, enhancing customer satisfaction while optimizing performance across a large DoD IT infrastructure, ensuring all end-users...
Reposted 2 days ago
$90K - $96K *
Optimize AI solutions by developing and deploying advanced machine learning models. Collaborate with cross-functional teams to align technology with business goals, ensuring efficient performance and...
1 week ago
$90K - $96K *
Lead the charge in developing and deploying advanced AI solutions, leveraging expertise in machine learning, NLP, and LLMs. Collaborate with cross-functional teams to optimize AI systems and drive inn...
1 week ago
CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD)
$147K - $227K *
Join a team that's redefining customer support in a dynamic IT environment. Lead service delivery and drive performance for a large user base, ensuring top-notch technology support while fostering con...
3 weeks ago
CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD)
$147K - $227K *
Lead the transformation of customer support in a dynamic IT environment, ensuring efficient service delivery, strategic oversight, and optimal user satisfaction across diverse locations while fosterin...
3 weeks ago
$110K - $130K *
Drive your career forward by leading cybersecurity initiatives, enhancing security operations, and managing risk across cloud and infrastructure environments. Collaborate with teams to ensure robust p...
1 week ago
$100K - $120K *
Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...
Reposted 6 days ago
$120K - $145K *
Join our Solutions Engineering team to drive innovative technical solutions that address customer needs. Collaborate with sales, product, and engineering teams to enhance incident management capabilit...
Reposted 3 weeks ago
$110K - $130K *
Champion secure software delivery by architecting and maintaining robust DevSecOps practices across multiple projects, ensuring compliance with stringent security requirements in a fast-paced, classif...
1 week ago
$110K - $130K *
Drive innovation by designing and developing scalable enterprise applications. Collaborate with cross-functional teams to deliver high-performance solutions while ensuring best practices in software e...
Reposted 1 week ago
$95K - $115K *
Develop and scale enterprise data catalog solutions, enhancing data governance and discovery. Collaborate with teams to drive architectural decisions and mentor junior engineers, ensuring robust, secu...
2 weeks ago
$90K - $110K *
Join a dynamic team as a Java Developer, focusing on digital banking solutions. Collaborate with architects and peers to enhance code quality, tackle technical challenges, and drive innovation in a fa...
2 weeks ago
$90K - $110K *
Engineer innovative ETL solutions and enhance finance processes. Join a dynamic team to support and optimize applications, ensuring effective data management and reporting across the organization...
2 weeks ago
$90K - $110K *
Discover innovative solutions in capital markets by joining a dynamic team. Collaborate with business teams to develop and implement cutting-edge applications that enhance user experiences and drive b...
Reposted 2 weeks ago
$118K - $219K *
Unlock potential by designing and planning advanced network communication systems. Collaborate on hardware and software selection, conduct testing, and evaluate new technologies to enhance network cap...
Yesterday
Microsoft Intune and Enterprise Mobility SME
$178K - $225K *
Join a dynamic team as a hands-on architecture expert, driving enterprise mobility and device management solutions. Shape security, integration, and compliance strategies across a multi-partner enviro...
3 weeks ago
Microsoft Intune and Enterprise Mobility SME
$178K - $225K *
Join us to shape the future of enterprise mobility and endpoint security. In this hands-on role, you'll design, integrate, and enhance Microsoft Intune within a multi-partner environment, ensuring sec...
3 weeks ago
Lab Technician & Test Engineer
$86K - $198K *
Join a team that's dedicated to maintaining mission-ready aircraft by troubleshooting and repairing custom electronics. Collaborate with engineers to enhance equipment reliability while utilizing adva...
1 week ago
Frequently Asked Questions (FAQ)
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.