IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Senior Systems Administrator Engineer (Government)
$98K - $220K *
Innovate secure communications at an established tech leader, supporting crucial contracts and enhancing IT service operations while maintaining compliance and operational readiness through hands-on s...
Reposted 3 weeks ago
$90K - $110K *
Champion growth by leveraging your engineering expertise to drive sales, build relationships, and expand market presence in a dynamic territory. Collaborate with teams to create impactful strategies a...
6 days ago
$90K - $110K *
Join a dynamic team to drive sales growth by creating opportunities, building relationships, and collaborating with partners. Leverage your engineering expertise to meet customer needs and enhance mar...
6 days ago
$110K - $130K *
Build and maintain innovative platforms that empower teams to deliver robust software solutions efficiently. Mentor engineers, simplify complex abstractions, and shape a collaborative engineering cult...
Yesterday
$110K - $130K *
Elevate software development by creating robust platforms that empower teams to build products efficiently. Mentor engineers, translate customer needs into software solutions, and shape a collaborativ...
Yesterday
Deputy Chief Engineer Systems (Government)
$143K - $276K *
Join a team that's redefining systems architecture for large-scale IT and communications solutions. Collaborate with multidisciplinary engineers to ensure scalable, secure, and resilient infrastructur...
1 week ago
Level 2 Helpdesk Support Professional, Temp to Perm
$93K *
Partner with us to deliver exceptional Tier 2 technical support, enhancing user experience through effective troubleshooting and communication. Collaborate with teams to resolve hardware/software issu...
2 weeks ago
$120K - $160K *
Join a dynamic team to resolve technical customer issues in real-time, enhancing AI capabilities and improving support workflows. Collaborate closely with customers via Intercom and Slack to drive sol...
Yesterday
Software Engineer, Integrations
$110K - $130K *
Join a team that builds and scales integrations, enhancing data flow between health systems and M7’s core platform. You'll ensure the reliability and performance of our software, turning complex data...
Reposted 3 weeks ago
Analyst II, Production Support
$61K - $105K *
Transform business-critical applications by ensuring stability and performance. As an Analyst II, you'll investigate issues, collaborate with teams, and drive continuous improvement to enhance operati...
Reposted today
Analyst II, Production Support
$61K - $105K *
Support critical applications by monitoring performance, troubleshooting issues, and collaborating with teams to ensure stability and reliability. Drive operational excellence through effective incide...
Reposted today
$80K - $95K *
Join a team that's building a pipeline of skilled Windows Engineers to support critical national security missions. Contribute to enterprise infrastructure and enjoy career growth opportunities while...
3 weeks ago
Network Engineer Skill Level 3 (DA)
$158K - $187K *
Elevate critical network infrastructure by designing, building, and securing solutions for defense and intelligence missions. Collaborate on scalable network strategies while ensuring robust security...
6 days ago
$153K - $207K *
Join us to drive innovation and excellence in network engineering. Your expertise will influence the design, implementation, and maintenance of large-scale telecommunication infrastructures, ensuring...
3 weeks ago
$153K - $207K *
Engineer network solutions to enhance performance and security for critical projects. Collaborate on design, implementation, and maintenance across diverse telecommunications infrastructures, ensuring...
3 weeks ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 4 days ago
IT Service Management Lead - 1080
$98K - $131K *
Champion IT service management excellence by leading incident, change, and problem management practices. Drive continuous improvement and collaboration across teams to enhance service delivery and ope...
2 days ago
Microsoft 365 & Cloud Systems Analyst
$100K - $125K *
Advance the efficiency of IT operations by administering cloud services, managing user access, and supporting Microsoft 365 applications. Collaborate with teams to enhance technology solutions and ens...
2 weeks ago
$90K - $100K *
Pioneer innovative solutions by managing and optimizing enterprise Microsoft systems, ensuring stability across cloud and on-premise environments while supporting modernization initiatives to enhance...
4 weeks ago
Cloud Customer Support Engineer (MD)
$95K - $115K *
Contribute to the success of government cloud environments through expert technical support, troubleshooting, and enhancing incident resolution. Collaborate with engineering teams for seamless deploym...
Reposted 2 weeks ago
Pre-Sales Technical Support Engineer | Networking Solutions
$80K - $95K *
Champion innovative connectivity solutions by serving as a technical advisor during the sales process. Collaborate with clients and internal teams to design, present, and validate tailored IoT and net...
6 days ago
$80K - $95K *
Elevate your career by leading innovative automation projects, defining system architectures, and developing control solutions. Collaborate with diverse teams to enhance process efficiency and drive s...
Today
HTM Enterprise Systems Manager
$110K - $130K *
Join a team that's transforming enterprise software management. Oversee administration, programming, and analysis while collaborating across departments to enhance system efficiency and meet organizat...
1 week ago
$113K - $205K *
Empower innovation by leading the design and development of scalable microservices. Collaborate across teams to enhance customer experiences and drive agile solutions for diverse product lines in a dy...
6 days ago
$80K - $95K *
Join us to lead RF data collection and system analysis, ensuring optimal performance of mobile and public safety networks. Collaborate with engineering teams to troubleshoot and enhance communication...
Yesterday
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.