IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Application Delivery- Engineer II (US)
$98K - $159K *
Innovate technical solutions that enhance efficiency, reliability, and security. Collaborate with teams to design and operationalize applications while adhering to industry standards and best practice...
6 days ago
Senior Specialist, Infrastructure Services Analyst
$110K - $130K *
Join a team that's driving innovation in technology governance and risk management. You'll enhance control effectiveness, lead strategic initiatives, and collaborate across functions to ensure complia...
6 days ago
Senior Specialist, Infrastructure Services Analyst
$95K - $115K *
Elevate governance and risk management by driving cross-functional initiatives, enhancing control effectiveness, and advancing strategic modernization through automation and AI in a dynamic technology...
6 days ago
Director, Technology Integration Delivery
$140K - $175K *
Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...
3 days ago
Director, Technology Integration Delivery
$140K - $175K *
Deliver comprehensive technology integration leadership for M&A activities, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration, manage resources, and...
3 days ago
$140K *
Empower enterprise network performance by providing advanced L3 support, troubleshooting complex incidents, and optimizing Cisco Firewalls and Routing Switching environments. Collaborate with teams to...
1 week ago
$89K - $166K *
Grow your career with a dynamic role managing operations and client relationships. Lead a global team to enhance data insights and operational efficiency while ensuring adherence to performance standa...
1 week ago
Specialist Director, Service Management Office (SMO) - Cyber Engagement
$150K - $180K *
Shape the future of cyber service management by leading cross-functional teams, optimizing operational performance, managing client relationships, and ensuring compliance while driving innovation and...
4 weeks ago
Senior Windows Systems Administrator
$128K - $214K *
Lead the charge in enhancing and maintaining a robust Windows environment, ensuring operational excellence and security within a collaborative team. Drive innovation in a dynamic Big Data ecosystem wh...
6 days ago
$80K - $95K *
Lead the charge in modernizing and securing infrastructure platforms, ensuring optimal performance and compliance. Collaborate with cross-functional teams to maintain reliable systems and support stra...
1 week ago
$80K - $95K *
Optimize our internal IT systems and security posture while managing user access, supporting AWS operations, and ensuring compliance. Collaborate with the COO to enhance efficiency and maintain a secu...
1 week ago
$85K - $100K *
Optimize enterprise Linux systems by designing, configuring, and maintaining RHEL environments. Collaborate with cross-functional teams to ensure system performance, security, and availability while a...
2 weeks ago
Production Support Engineering - Cloud DevOps Engineer SMTS
$148K - $246K *
Transform the future of cloud infrastructure by designing, automating, and operating secure, scalable platforms. Collaborate with cross-functional teams to enhance service availability and developer p...
3 days ago
Kantori™ RFM Services Senior Manager - Technical Support
$125K - $150K *
Optimize global RFM operations by leading service delivery, ensuring successful deployment and customer value realization while managing cross-functional teams and driving continuous improvement initi...
1 week ago
Software Engineer 2 (FST - 137)
$110K - $130K *
Lead the charge in delivering innovative software solutions by leveraging your extensive experience and collaborating with cross-functional teams to drive project success and quality outcomes...
Reposted 3 weeks ago
Senior Software Engineer - Bruin Platform Integration
$145K - $165K *
Champion the evolution of customer integration by designing and delivering the Bruin SDK, public APIs, and an innovative developer experience portal. Elevate the integration marketplace with seamless...
Reposted 2 weeks ago
$95K - $115K *
Transform IT infrastructure by designing and supporting secure, reliable systems for seamless operation. Collaborate across teams to enhance performance, troubleshoot issues, and ensure business conti...
3 weeks ago
Conversion Services Support Engineer (Remote)
$80K - $95K *
Drive your career by providing advanced technical support, optimizing software systems, and implementing innovative solutions in a dynamic, 100% remote environment. Collaborate to enhance operational...
3 weeks ago
$160K - $212K *
Drive system performance and security by managing large-scale Linux environments. Support installation, troubleshooting, and optimization of IT systems while ensuring compliance and enhancing operatio...
2 days ago
$160K - $212K *
Innovate large-scale Linux systems management by ensuring optimal performance, security, and reliability. Collaborate on troubleshooting, configuration, and support while enhancing system operations a...
2 days ago
SaaS Onboarding -Systems Engineer & Automation - AVP
$90K - $157K *
Join a transformative team focused on enhancing SaaS processes and automating workflows. Play a key role in optimizing technical solutions, ensuring efficiency, and implementing innovative DevOps stra...
Reposted 3 weeks ago
Systems Engineer II - Display Services
$80K - $95K *
Transform the future of avionics by developing and integrating complex systems. Collaborate with a skilled team to ensure compliance and deliver innovative solutions that meet customer needs in a dyna...
Today
Technical Staff, Platform Architect
$160K - $190K *
Engage in the development of cutting-edge AI infrastructure, optimizing solutions for high-profile clients. Drive innovation in datacenter technologies, collaborating with partners to enhance performa...
Today
Technical Staff, Platform Architect
$150K - $180K *
Shape the future of AI infrastructure by driving innovative solutions and optimizing performance for enterprise-scale applications. Collaborate with partners to develop cutting-edge architectures that...
Today
IT Infrastructure Administrator (Bilingual)
$80K - $95K *
Elevate core infrastructure systems by managing projects and ensuring stability, performance, and swift issue resolution. Collaborate across teams while balancing multiple projects in a dynamic, hybri...
3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.